Jobplacements French-speaking Certification Analyst Jobs in South Africa

Jobplacements French-speaking Certification Analyst Jobs in South Africa


Responsibilities

  • Management of Fairtrade certification service delivery of existing clients:

  • Perform evaluations of audit reports against Fairtrade Standards.

  • Communicate actively with existing customers and assist them with all necessary information.

  • Actively participate in the annual audit planning for assigned clients.

  • Instruct customers on Fairtrade requirements.

  • Act as cross-unit or cross-departmental project member.

  • Answer certification related questions.

  • Support Fair trade Stakeholders via given channels e.g., NFO Service desk.

  • Assist in selection, evaluation and training of auditors.

  • Assist in constant improvement of certification processes.

    Qualifications

    “Must haves”

  • University level education (B.A. or equivalent) in a relevant subject (Food Science, Business, Agronomy, Economics, Environmental Science etc.)

  • At least 3 years of related professional work experience in an office and customer oriented environment.

  • 2 years’ experience in a certification system (e.g. Organic, FSC, MSC, SA8000, ISO 14001, etc) or related business experience.

  • Fluent in English and French oral and written.

  • Flexible, pro-active and hard-working work style.

  • Team player with excellent interpersonal and organizational skills.

  • Excellent communication skills and experience in dealing with different cultures.

  • Experience in communication & marketing with strong dedication towards customer service.

  • Ability to travel for business on a regular basis.

  • Motivation for Fairtrade.

  • Valid
    work permit for employment in South Africa.

    “Nice to have”

  • Fluent in other languages commonly spoken amongst Fairtrade certified clients in Africa (Afrikaans, Portuguese, Swahili, Arabic etc.)

  • Experience with customer relations.

  • Technical knowledge of the Fairtrade products traded out of Africa.

  • Business experience in international trade.

    Skills / Other

  • Analytical skills.

  • Customer service oriented personality (no sales-personality) who can also stand his/her ground (due to nature of position, person must be able to bring message/(non)-compliances across to remain credible as a certifier and still be diplomatic and customer service oriented).

  • Ability to travel cross-continentally from time to time.

  • Team- & culture-fit.

    How to Apply

  • For more information and job application details, see; Jobplacements French-speaking Certification Analyst Jobs in South Africa


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