Janta Telesales Agent Jobs in Kenya

Janta Telesales Agent Jobs in Kenya

Job Details

  • Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business.

  • We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and not-for-profit organisations.

  • Telesales Agent will contribute in generating sales for the company. Responsible for closing sales deals over the phone and maintaining good customer relationships.

  • The goal is to help the company grow by bringing in customers and developing business from this alternative channel .


    • Engage customers with an aim of closing a first-time sale, cross selling and up selling products and services

    • Process acquired business in an accurate and efficient manner

    • Achieve set sales targets for self and the team

    • Go the “extra mile” to meet sales quota and facilitate future sales

    • Contact potential or existing customers to inform them about a product by explaining features, advantages and disadvantages

    • Answer questions about products and services or the company to new prospects with the aim of closing on a sale

    • Report and provide feedback to management on sales and financial trends

    • Keep records of calls and sales made as well
    as take note of useful information

    • Handle grievances to preserve the company’s reputation

    • Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts

    • Provide feedback which could support the development of marketing strategies to compete with other individuals or companies

    Key Competencies

    • Customer Service orientation

    • Data entry skills

    • Listening skills

    • Ability to create rapport to pull sales and leads

    • Verbal communication

    • Negotiation skills

    • Adaptability

    • Attention to detail

    • Analytical

    • Good Interpersonal relationships

    • Ability to Multi-task


    • Bachelor degree in related field.

    • At least 2 years Telesales Experience.

    • Proficient in the use of Microsoft Office suite and packages

    How to Apply

  • If you meet the following requirements, kindly send your CV to vacancies@jantakenya.com with the position on the subject line

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