Ison Technologies PowerApps Support Jobs in Kenya

Ison Technologies PowerApps Support Jobs in Kenya


  • Ison Technologies is a pan- African IT services company with presence in more than 25 countries in Africa.

  • Ison capitalizes on the strength of its core expertise and capabilities, across Service Providers, Tower Infrastructure Providers, Banking and Financial Services, Government, and Oil & Gas sectors.

    Job Purpose

  • Expertly investigate and analyse customer problems to provide product support of deployed applications, investigate issues and production, application deployment and maintenance, database clean-ups, schedule and maintain back-ups.

    Responsibilities

  • Utilisation of remote consoles and terminal servers to access customer servers

  • Backup/Restore – Install, upgrade and resolve issues with backup solutions

  • Operations and maintenance of VAS elements, product design and development, VAS service configuration and testing.

  • Develop a sound understanding of the existing software applications and interfaces

  • Adhere to all IS Policies and Standards SLA compliance with regards to user support (quick turnaround times on logged calls)

  • Setup and execute technical test plans for application change, new deployment and upgrades

  • Keep all application documentation updated at all times

  • Construct a proactive maintenance cycle per application

  • Develop quality code / application components within project timelines

  • Active participation in the planning of application changes/upgrade/deployment

    Education

  • B.Eng. BSC, BTec, Science or Technology

    Work Experience

  • In-depth understanding of the Microsoft Azure & 0365 platforms

  • Experience in PowerApp environment (administration & configuration), connectors & gateways

  • OLAP requirements

  • Expert in
    business processes & technology practices to create technical designs.

    Technical Skills

  • Broad knowledge base of application development using an array of application development tools & application development lifecycles

  • User Requirements analysis standards and methods

  • Should have very good working knowledge of Oracle (Skills- SQL, PL/SQL)

  • UNIX knowledge and expertise;

  • Good knowledge/experience of Telecom, IN, VAS and related technologies (like SMS, MMS, VMS, GPRS, IVR, USSD, Mediation, Billing, Service Provisioning).

  • Promotion Configuration and implementation.

  • Good Knowledge of SS7, SIGTRAN, VOIP, MGCP, ISUP, MAP, TCAP, INAP and CAMEL protocols.

  • Shell scripting with functional routines. Use of complex commands AWK and SED9

  • Problem debugging/isolation skills for applications/DBs

    Behavioural Skills

  • Self disciplined with an exemplary work ethics

  • Self Starter, innovative and highly motivated.

  • Sound interpersonal relationships.

  • Detail oriented good analytical and problem solving skills

  • Excellent communication skills, written and oral

  • Goal-oriented and well-organized – “to win”

  • Exemplary team-player

    How to Apply

  • Please send CV to

  • hr.africa@isontechnologies.com


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