IRC IT Assistant Jobs in Tanzania



IRC IT Assistant Jobs in Tanzania

Requisition ID

  • req7695

    Job Title IT Assistant

    Sector

  • Supply Chain


    Employment Category

  • Fixed Term

    Employment Type

  • Full-Time

    Open to Expatriates

  • No


    Location

  • Kibondo, Tanzania

    Job Description

    Specific duties

  • Ensure that all IRC computers and printers in Kibondo, Mtendeli and Nduta are in working order.

  • Advice supervisor in the maintenance of computers, printers and other IT equipment as requested.

  • Level I Support – Including but not limited to assistance with password resets, account creations, desktop and laptop builds and printer support

  • Level II Help Desk Support – Including but not limited to anti-virus assistance, Windows 7 support, Microsoft Office 2013 support, general laptop, desktop and printer repair, and light network troubleshooting

  • ICT equipment inventory – This position will work our Global Supply Chain department in imaging, distributing and tracking all ICT hardware; also tracking and installing all purchased software.

  • Ensure all user are connected Kibondo DC and update through Kace is replication to their PC.

  • Carry out normal routine services of all LAN systems and Internet connections for Kibondo, Mtendeli and Nduta Internet.

  • Supervise computer users and
    ensure that they are handling computers and accessories as per IRC procedures. Inform all computer users of any alert on virus attack to their computers.

  • Ensure that no staff will do repairs or any tempering on computers software or hardware.

  • Train staff on simple computer handling and replacing of parts like installing cartridges, back up. Ensuring that computer operations are not affected during his/her planned or unplanned absence.

    Common duties

  • Attend and participate in training identified/organized by your supervisor.

  • Follow any new procedures and guidelines designated in circulars from Country Director.

  • Report any violations of the IRC Sexual Abuse and Exploitation Code of Conduct (Tz and World-wide) as per the IRC Tz reporting mechanism. The reporting of violations is an obligation on the part of all staff members.

  • Assist where necessary in undertaking activities that aim to prevent the occurrence of sexual abuse and exploitation of refugees by IRC and other humanitarian workers.

  • Perform other duties as may be assigned by your supervisor.

    Qualifications

    Education

  • Minimum Diploma in Information Technology on the relevant field.

  • Ability to work independently with minimum supervision.

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