ipNX Product Analyst Jobs in Nigeria

ipNX Product Analyst Jobs in Nigeria



ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.


To monitor the network 24*7, providing support for management and efficient configuration of systems that are used for monitoring and service feasibility, ensuring appropriate design and notification are provided in line with the requirement of the user departments.


Responsibilities


  • Submit/review a product strategy and roadmap for Voice and Wi-Fi
    Submit a product review on existing products (FOS, Voice, Wi-Fi, Data services) One per quarter
  • Develop a survey per Quarter, analyze and share the results of the survey with key stakeholders.
  • Use analytics (website, social media, and company CRM) to gather customer needs
  • Determine why customers churn by calling and visiting churned customers, checking customer habits and defining customer
    Visit events and venues where deployment is made. And report customer feedback(Needs and complaints)
  • Generate, update and submit intelligence report weekly
  • Attend conferences and events related to product and sector
  • Develop pricing model quarterly
  • Submit product price reviews and projection quarterly
  • Hold product training and briefs for sales staff Quarterly
  • Propose a sales incentive and promotion scheme that will drive an increase in sales
  • Develop product communication plan/strategy and share with Line Manager and other stakeholders.


    Requirements:


  • B.Sc in Engineering / Computer Science / Marketing / Sales / related disciplines
    Understanding Communications Network,
  • Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and
    customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
  • Good Microsoft office suite competence, CRM competence, including Visio
  • Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.
  • At least 2 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
  • Must demonstrate interpersonal capabilities.


    How to Apply

    Interested and qualified candidates should apply online by 28th February, 2019.


    For more information and job application details, see; ipNX Product Analyst Jobs in Nigeria


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