ipNX Nigeria Senior ipNX Technical Support Engineer Jobs in Nigeria
Provide advanced (2nd) level off-site technical support for all ipNX services: Data connectivity, Internet services, and Voice services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction. ipNX Nigeria Senior ipNX Technical Support Engineer Jobs in NigeriaResponsibilitiesIncident Management (Complex/advance Call Resolution)
Prompt Response to inbound calls and emails
Timely Escalation/feedback to relevant units.
Preparing Technical Reports
B.Sc/B.Eng) Computer Science/Computer Engineering /Electrical-Electronics Engineering CCNP
Advanced level knowledge of telecommunications, IP design, and implementation skills, & in-depth knowledge of IP Network.
Ability to find the solution to complex network problems through creative thinking, analytical reasoning and past experiences along with available resources and information.
Resourceful team player who excels at building trusting relationships with customers and colleagues
Innovative problem-solver who can generate workable solutions and resolve complaints.
Excellent business communication skills both verbal and written.
Internetworking Voice and Data Advanced VoIP Protocol Analysis and Troubleshooting, TCP/IP Protocol Analysis and Troubleshooting, Linux and Windows operative systems
A hands-on experience with the following is a must: IP Routing, MPLS, BGP, QOS, VPN technologies both layer 2 and 3.
At least 4 years work experience in similar role.
Knowledge and experience with network security (IPSec Firewalls) is desirable.
Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organisations
How to Apply
Interested and qualified candidates should apply online by 20th October, 2019
For more information and job application details, see; ipNX Nigeria Senior ipNX Technical Support Engineer Jobs in Nigeria
Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria
Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.
Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.
Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.
Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.
Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Nigeria.