ipNX Nigeria Network Services Engineer Jobs

ipNX Nigeria Network Services Engineer Jobs

Purpose of the Job

  • The Network Services Engineer is responsible for pro-actively performing network fulfilment activities across all network products.

  • Assists in troubleshooting customer impacting issues affected by the fulfilment process, diagnose problems and troubleshoot within Data Centre/LAN/WAN/Wireless, or Firewall/Load Balancing/Threat Protection.

  • Providing design and implementation according to best practices and standards and assist in deploying and supporting Network services and Security for clients.

    Expected Key Results

  • Network Service Monitoring

  • Network Service Support Analysis

  • Network Service Management

  • Customer Service

  • Perform Monitoring, Backup and Recovery Procedures

  • Stakeholder Management

    Educational Qualifications & Functional Skills

  • Bachelor's degree in Computer Science, Computer Engineering, MIS, Electrical Engineering or other technical disciplines (2.2/ Upper Credit Minimum)

  • Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE

  • Requires strong knowledge of Cisco routers and switches and of firewalls and web filtering solutions

  • Keen interest in emerging technologies Cloud, SD-WAN

  • Good verbal and written communication skills required for interaction with business-users.

  • Strong problem-solving skills required for technical issue resolution.

  • Organized and structured work habits

  • Strong personal time management to coordinate several tasks simultaneously

  • Ability to confidently communicate with personnel at all levels of the organization.

  • Extensive technical knowledge deploying and managing network and infrastructure environment
    Well organized, articulate and has numerate skills

  • Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.

  • Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space

  • Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases

  • Have an entrepreneurial spirit

  • Pre-Sales & Post-Sales Management

  • Demonstrable communication, interpersonal and relationship management skills

  • Environmental / Industry analysis

  • Documentation and Strategic planning skills

  • Project management skills also desirable

    Work Experience

  • 5 years plus experience with Fiber to the Home (FTTH) infrastructure, and experience in construction on new outside and inside plant (OSP/ISP) fiber infrastructure.

  • Experience with basic configurations
    of enterprise or carrier grade networking equipment such as routers, switches, firewalls, encoders, optics, and Dense Wavelength Division Multiplexing (DWDM)

  • Working knowledge of health, safety, and environmental protection practices and procedures as they apply to common construction processes

  • Experience working within a Service Provider environment on the core network architecture

  • Experience working within a multi-vendor
    network environment – Cisco etc

  • Good experience of incident resolution, requests, changes and problem-solving activities delivered to agreed SLAs in an enterprise organisation

  • Extensive experience interacting with clients in both pre- and post-sales capacities

  • Experience using data to illustrate business conclusions

  • Experience working in a Service Provider environment and providing technical support to end customer solutions

  • Knowledge and understanding of the Nigerian and global Information Technology Industry especially Telecommunications

    Other Requirements

  • Customer Focus

  • Tech savvy

  • Action orientation

  • Drive results

  • Cultivate Innovation

  • Ability to optimize work processes

  • Resilience

  • Self-Development

  • Nimble Learning

  • Ensures Accountability

  • Develops Talent

  • Drives Engagement

  • Drives Vision & Purpose

  • Excellent Decision Quality

    How to Apply

    For more information and job application details, see; ipNX Nigeria Network Services Engineer Jobs

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