ipNX Nigeria Account Manager - Kano Jobs

ipNX Nigeria Account Manager - Kano Jobs


Purpose of the Job

  • The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio as well as seeking / hunting out new clients & businesses within the assigned Strategic account sub-portfolio.

  • The role ensures an excellent client experience / service delivery satisfaction at all times and works in collaboration with the account teams to ensure smooth transition of accounts into the business.

    Expected Key Results

  • Achieve set revenue growth.

  • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.

  • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets

  • Ensure compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

    Educational Qualifications

  • B.SC Engineering / Computer Science / Marketing / Sales / related disciplines (2.2/Upper Credit Minimum)

    Functional Skills

  • Understanding communications Network, Experience in a Business & Retail sales environments; consistent track record of success in achieving product effectiveness and customer experience targets.

  • Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.

  • Good Microsoft office suite competence, CRM competence, including Visio.

  • Exemplary communication skills both face to face and over the telephone.

  • Ability to communicate effectively at all levels of an organization.

    Work Experience

  • At least 3
    years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management.

  • Must demonstrate interpersonal capabilities

    Other Requirements

  • Customer Focused

  • Action Oriented

  • Result Oriented

  • Cultivate Innovation

  • Ability to optimize work processes

  • Resilience

  • Self Development

  • Ensures Accountability

  • Develops Talent

  • Drives Engagement

  • Drives Engagement

  • Drives Vision & Purpose

  • Excellent Decision Quality

    How to Apply

    For more information and job application details, see; ipNX Nigeria Account Manager - Kano Jobs

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