IOM Information and Technology Officer Jobs in Nigeria

IOM Information and Technology Officer Jobs in Nigeria

Context:

Under the overall supervision of the Chief of Mission, the direct supervision of Senior Resources Management Officer (SRMO), and in close coordination with the Information and
Communication Technology (ICT) in Headquarters (HQs) and Manila ICT Service Centre, the
successful candidate will provide all the necessary Information Technology (IT) support to the mission, including coordinating IT assistance to Missions in sub-offices.

Core Functions / Responsibilities:

  • Supervise and coordinate the activities of the ICT unit in IOM Nigeria, ensuring that all
    requests are addressed timely and accurately with efficient allocation of resources.
  • Assist in budgeting and allocating IT resources for the mission.
  • Implement systems upgrades and IT infrastructure changes in line with IOM ICT Standards and in close coordination with the Information Technology and Communications Service Centre in Manila.
  • Install systems, network components, and software, recommending solutions to local
    technical constraints.
  • Secure the implementation of IOM ICT Standards, policies, and guidelines, with regards to implementation of network systems, IT security, software licensing, telecoms, and ICT
    procurement.
  • Monitor daily mission-critical application such as the Migrant Management Operational
    Systems Application, IGATOR and the SAP-based Processes and Resources Integrated
    Systems Management.
  • Liaise effectively with technical counterparts for the proper functioning
    and availability of those systems. Assist with end-user training when required.
  • Ensure the required performance and stability of network services and servers (LAN, WAN,
    messaging, Internet and VSATs connectivity, VPN, etc.), to prevent and minimize downtime or
    service interruption.
  • Assist in training and supervising national IT staff in Nigeria Country Office including sub
    offices.
  • Advise mission management as necessary, for required improvements on mission IT Infrastructure and provision of services as required for the efficient functioning of mission
    operations.
  • Carry out technical troubleshooting for, and assist with the configuration of, Tele-radiology IT infrastructure for the seamless data exchange between the Missions and Tele-Radiology Hub in
    Abuja and Manila.
  • In coordination with SRMO, liaise with Logistics and Procurement Unit to ensure proper
    technical specification for purchase of ITC- related equipment and propose most suitable
    solutions.
  • Implement security processes for the various systems and network components including
    virus protection and Internet security. Provide guidance and information to users on phishing,
    Password Cracking, Malwares, etc.
  • Monitor daily the accuracy and completion of database, email and servers’ backups.
  • Provide first-line user support for staff in the Nigeria Country Office in a timely and efficient
    manner.
  • Perform such other duties as may be assigned.

    Required Qualifications and Experience:
    Education
  • Master’s degree in Computer Science, Information Management, Mathematics, Statistics,
    Electrical Engineering or a related field from an accredited academic institution with two years of
    relevant professional experience; or
  • University degree in the above fields with four years of relevant professional experience.

    Experience
  • Progressively responsible experience in planning, design, development, implementation and
    maintenance of computer information systems, or related area;
  • Knowledge of Software & Systems Development Life Cycle and experience in managing
    applications development and/or support teams;
  • Experience configuring and working with Microsoft Internet Information Server (IIS) and SQL Server 2008 and Visual Studio 2010, required;
  • Extensive knowledge of Windows Active Directory and Messaging Systems, Cisco devices,
    VPN, VoIP, MS Office, Antivirus Software and utilities; holder of CCNA and/or a Microsoft
    Certification a distinct advantage;
  • Knowledge of IT Service Management frameworks such as ITIL, COBIT.

    Languages
  • IOM’s official languages are English, French and Spanish.
  • For this position, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an
    advantage.
  • 1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database
    (https://whed.net/home.php).

    Required Competencies:
  • Values - all IOM staff members must abide by and demonstrate these three values:
  • Inclusion and respect for diversity: respects and promotes individual and cultural
    differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner
    consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed
    manner and exercises careful judgment in meeting day-to-day challenges.

    Core Competencies
  • Teamwork: develops and promotes effective collaboration within and across units to achieve
    shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely
    manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and
    innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes
    responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains
    complex matters in an informative, inspiring and motivational way.
  • Leadership: provides a clear sense of direction, leads by example and demonstrates the
    ability to carry out the organization’s vision; assists others to realize and develop their potential.
  • Empowering others & building trust: creates an atmosphere of trust and an enabling
    environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Competencies will be assessed during a competency-based interview.
  • Internationally recruited professional staff are required to be mobile.
  • Any offer made to the candidate in relation to this vacancy notice is subject to funding
    confirmation.
  • The list of NMS countries above includes all IOM Member States which are non-represented in
    the Professional Category of staff members. For this staff category, candidates who are
    nationals of the duty station’s country cannot be considered eligible.
  • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

    How to Apply:
  • Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
    system, by 22 July 2019 at the latest, referring to this advertisement.
  • IOM only accepts duly completed applications submitted through the IOM e-Recruitment
    system.
  • The online tool also allows candidates to track the status of their application.
  • Only shortlisted candidates will be contacted.
  • For further information please refer to: www.iom.int/recruitment
  • For more information and job application details, see; IOM Information and Technology Officer Jobs in Nigeria

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