InterSwitch Business Process Re-Engineering Officer Jobs in Nigeria

InterSwitch Business Process Re-Engineering Officer Jobs in Nigeria

  • Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis.

    Primary Responsibilities

  • Achieve process efficiency, standardization, awareness/learning and ownership via the operationalization of Interswitch Process Management Framework

  • Reengineer and continually improve business processes in terms of quality, cost, cycle time and impact on Interswitch strategy.

  • Ensure complete documentation of all processes and procedures including Key Performance Indicators KPI.

  • Identify automation and digitization opportunities in processes and ensure that processes are digitalization-ready.

  • Plan and lead continuous business process improvement efforts utilizing BPR tools and methodologies including understanding of Lean tools and Six Sigma.

  • Conduct bi-annual assessment of core business processes leveraging the support of Risk and Audit teams.

  • Optimize Technology solutions already in use at Interswitch.

  • Ensure closure of all audit and risk related issues.


  • 3 - 6 years of experience in Business Re-engineering and/or continuous improvement.

  • Proven record of accomplishment in standardizing, simplifying, optimizing and automating complex business process.

  • Good understanding of BPR philosophy, methodology and tools including LEAN, Six Sigma and Robotic Process Automation.

  • Ability to plan
    and facilitate complex enterprise-wide/cross department BPR initiatives.

  • Strong skills in negotiating, stakeholder management, relationship building, problem solving and project management.

  • Good written, time management and communication skills.

  • Detail oriented and able to quickly grasp the big picture.

    How to Apply

  • For more information and job application details, see; InterSwitch Business Process Re-Engineering Officer Jobs in Nigeria

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