Institute of Human Resource Management Head of Operations Jobs in Kenya

Institute of Human Resource Management Head of Operations Jobs in Kenya

  • The job holder is responsible for overseeing the implementation of existing policies and development of new policies & procedures in ICT, Administration, Finance and Procurement in accordance with the IHRM Strategic Plan. .

    Key Responsibilities

    Managerial / Supervisory Responsibilities

    • Develop work plans and budgets for approval

    • Oversee the execution of the approved work plans and budgets

    • Oversee performance management for the department

    • Prepare and submit all monthly, quarterly and annual reports for the department

    • Prepare draft board management papers for approval

    • Identify training needs for the staff in the department

    • Participate in workforce planning and recruitment of staff

    • Participate in the development and review of the Institution’s strategic plan

    • Mentor and coach staff

    • Participate in various committees in the Institution

    Operational Responsibilities

    • Respond to requests for information about Members activities or status.

    • Facilitate consumer relations, or the relationship between parts of the institute such as the managers and employees, or different branch offices.

    • Translate corporate goals and objectives into investment attraction, linkage and advocacy targets, strategies and operational plans in line with Institute’s Strategic Plan.

    • Maintain business relations with members, government agencies and other stakeholders working arrangements, MOUs and other agreements.

    • Establishment and application of appropriate systems to monitor and respond to member enquiries.

    • Oversee provision of cost-effective office services

    • Develop fleet management systems and policies.

    • Ensure that Institute ’s properties and assets are properly insured for damage and loss

    • Financial Responsibility

    • Oversee development of budgets.

    • Oversee preparation of procurement plans.

    • Recommendation of proposals to incur expenditure within budget.

    • Review payments to ensure adherence to policies and procedures

    Decision Making:

    • Make strategic, operational and financial decisions

    • Plan the work of direct/indirect reports.

    • Assign work to direct/indirect reports.

    • Monitor direct/indirect reports work performance.

    • Appraise/evaluate direct/indirect reports performance.


    • Accountability – takes responsibility for action and manages constructive criticisms;

    • Client Orientation – works effectively well with IHRM clients and stakeholders;

    • Continuous Learning – promotes continuous learning for self
    and others;

    • Communication – listens and communicates clearly, adapting delivery to the audience;

    • Creativity and Initiative – actively seeks new ways of improving programmes or services;

    • Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;

    • Performance Management – identify ways and implements actions to improve performance of self and others;

    • Planning and Organizing – plans work, anticipates risks, and sets goals within area of responsibility;

    • Professionalism – displays mastery of subject matter;

    • Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, and concerns and promotes equal gender participation;

    • Technological Awareness – displays Oversees procurement for trade fairs & events

    • Public speaking and awareness of relevant technological solutions;

    • Resource Mobilization- works with internal and external stakeholders to meet resource needs for IHRM.

    • Knowledgeable on investment trends

    • presentation skills

    • Interpersonal skills

    • Bachelor’s Degree in Commerce, Business Administration or Business Management specializing in either Finance or Accounting, Human Resource or any other related field from a recognized Institution;

    • Masters Degree from a recognized Institution is an added advantage.

    • Member of relevant professional societies/bodies.

    • Qualifications in CHRP will be an added advantage

    • Qualification in CPA will be an added advantage

    • Computer proficiency

    • Meets the provisions of chapter six of the Constitution.

    • Have ten (10) years’ experience with three (3) years’ experience in senior management,

    • Analytical skills

    • Conceptual skills

    • Familiarity with Public Procurement and Disposal Policies and Procedures Leadership skills

    • Good Communication Skills both written and oral

    • Public Speaking skills and Presentation skills

    How to Apply

  • Qualified candidates should send their applications to

  • .

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