Includovate Research Center PLC Administration & Office Support Assistant Jobs in Ethiopia

Includovate Research Center PLC Administration & Office Support Assistant Jobs in Ethiopia

Job Description


  • The Administration & Office Support Assistant provides support to managers, other employees, and office visitors by handling a variety of tasks in order to ensure that all interactions between Includovate and others are positive and productive.

  • The Administration & Office Support Assistant is a master multi-tasker with good communication skills who ultimately becomes a helpful and positive presence in Includovate.

    Responsibilities and Duties

  • Handles office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies to maintain a productive and well-organized workplace.

  • Provides real-time scheduling support by booking appointments and preventing conflicts.

  • Makes travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.

  • Screens phone calls and routes callers to the correct person within Includovate.

  • Greet and assist visitors to ensure their comfort and swift attention.

  • Maintains external contact and stakeholder database to contribute to our customer relationship management system.

  • Uses software to generate reports, transcribe minutes from meetings, transcribe and code audio interviews, generate letters, and other documents.

  • Anticipates the needs of others to ensure their seamless and positive experience.

    Job Requirements

    Skills and Qualifications

  • TVET or university qualification in business administration (or similar).

  • Proficient in Microsoft Word, Excel, Outlook and PowerPoint.

  • Minimum typing speed of 70 words per minute; touch-typist preferred.

  • Fluency in English, Amharic, and ideally a third language.

  • Preferably and Ethiopian regional language (e.g. Tigringa, Somalinga, Sidamanga, Wolayttanga, Guragenga, and Afarnga).

  • Strong math, organization and problem-solving skills.

    How to Apply

  • complete the online application form by 6 April 2020.

  • Should you have any questions, please direct them to

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