I&M Bank Senior User Experience Designer Jobs in Kenya

I&M Bank Senior User Experience Designer Jobs in Kenya


REF: SUXD/1/2020

Job Purpose

  • The Senior User Experience Designer will strive to have a profound understanding of our customer and their needs to ensure that our products and services create value for them.

  • They will be responsible for translating complex business needs into user-focused solutions and driving end-end product design.

    Key Responsibilities

    As a member of the team, you will:

  • Work as part of a cross-functional Agile product team to define and design delightful user experiences.

  • Contribute to early stage discovery through conducting user research, identifying and articulating customer needs and thus developing a deep understanding and definition of users.

  • Frame the problem and evaluate current digital experiences to better understand the physical, environmental, emotional and mental state of the user at the moment of the interaction.

  • Develop personas and user journeys and ensure all interactions are intuitive and easy for customers to understand and adopt.

  • Actively collaborate with business / brand stakeholders throughout the design and development process.

  • Assist Product Owners in defining both long and short-term vision and roadmap for digital products to deliver capabilities in a way that supports user needs, goals, and workflows.

  • Clearly articulate proposed design decisions with Product Owners.

  • Translate business requirements and user needs into tangible interaction designs through detailed user flows and wireframes

  • Build prototypes and design tests to validate customer needs, behaviours and mental models.

  • Collaborate with other designers within a cross-functional team to problem solve design challenges and ensure
    a level of design consistency and coherence

  • Must be a team player capable of working closely with the Design lead, UI designers and developers across various products.

  • Be at the forefront of design thinking advocacy across the organisation.

    Knowledge, Experience, Skills

  • Design Diploma or any other relevant course/ qualification in design studies

  • Minimum of 3 year’s demonstrated experience creating delightful digital experiences

  • Demonstrated understanding of design, usability, and research best practices and standards

  • Experience with user-centred design that spans some combination of web, mobile, tablet interfaces.

  • Skilled in design & wireframing tools (Sketch, Adobe XD), visual communication and interactive prototyping tools (Invision, Axure, Framer).

  • Knowledge of agile values, principles and practices

  • Awareness of current design research methods

  • Must have an interest in digital innovations in the financial sector

    How to Apply

  • If you believe you meet the above requirements forward your application to

  • recruit@imbank.co.ke.

  • Your application should reach us as soon as possible but not later than 29th January 2020.

  • Please quote the reference number followed by the position applied for in the application.

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