IBM RESO Workplace Experience Manager South Africa Enterprise Operations Jobs in South Africa

IBM RESO Workplace Experience Manager South Africa Enterprise Operations Jobs in South Africa

Real Estate Strategy & Operations (RESO) is a core business function within IBMs Global Finance & Operations group (F&O) division that provides enterprise services. RESO’s capabilities extend across a 78M square foot print in more that 100 countries across five geographic regions.

The cross-functional team comprises of highly skilled professionals in workplace experience design, architecture, engineering, project management, IT, environmental, energy, operations and facilities management, real estate finance management and business operations.

As business enablers and advisors, we collaborate to drive client solutions and enhance the IBM workplace experience and reinforce the culture.


  • Act as interface with the required businesses and location management teams as well as other corporate units for all RESO related matters.
  • Leverage Enterprise Design Thinking principles, values and practices to drive engagement of multidisciplinary stakeholders to identify pain-points of target users, their needs, wants and desires, to collectively define desired outcomes;
  • Stay connected with Workplace Experience & Culture teams & cross-functional IBM teams to understand sensitivities, priorities and to integrate enterprise-wide themes into the portfolio aligning to corporate strategy and best practices.
  • Provide operational support to the portfolio including proactive review and manage reductions in space and parking requirements, acquisition and/or divestiture.
  • Ensure optimization of IBM results is the driver behind all real estate decisions.
  • Define and Manage operations and maintenance of existing real estate properties and assets to ensure safe, efficient and reliable working environment based on a complete understanding of business strategy, priorities, accounting and financial targets;
  • Support all activities and execute action plans in a timely manner relating to: the workplace experience, health and safety, security, action logs, environment and energy programs
  • Deliver projects in support of asset value retention to ensure a balance between the asset replacement plan and overall in line with financial budget constraints.
  • Review and validate all expenditures for RESO and retain evidence of disbursement control; Ensuring accurate and timely payments of rent, service charges, utilities, real estate taxes, etc;
  • Ensure company’s
    compliance with contractual obligations and company policies and maintain a satisfactory business controls posture for all RESO activities and processes to ensure audit readiness at all times
  • Effectively manage supplier contracts performance.
  • Provide regular feedback, status reports to regional RESO management.


  • A good knowledge about how buildings are designed, built and operated (e.g. 5+ years of applied experienced in corporate real estate design, construction and operations);
  • A good understanding of international corporate real estate standards and the uniqueness of the Middle East market environment
  • Experience in Agile and Enterprise Design Thinking methodologies with proven track record (e.g. minimum holds Enterprise Design Thinking Practitioner Badge and Agile Explorer Badge, ideally one level above)
  • Knowledge of IBM Cloud platform, Data Science, Cloud-based applications applied for real estate digitization;
  • Demonstrate courage to drive transformation and act as a role model in Workplace
  • Good written and verbal communication skills in English and Afrikaans (any other language is an advantage)

    How to Apply

    Interested and qualified candidates should apply online by 30th July, 2019

    For more information and job application details, see; IBM RESO Workplace Experience Manager South Africa Enterprise Operations Jobs in South Africa

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