IBM Kenya Technical Support Representatives Jobs in Kenya

IBM Kenya Technical Support Representatives Jobs in Kenya

Job Details

  • International Business Machines Corporation is an American multinational technology company headquartered in Armonk, New York, United States, with operations in over 170 countries.

    Job Summary

  • A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers.

  • With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise.

  • If you enjoy helping people with technical issue, you’ll love your career at IBM.


    • Sell IBM supported Open Source services in your assigned territory or industry

    • Meet quantitative and qualitative performance goals and set high standards for articulation and presentation of key messages and the IBM's Open Source value proposition

    • Meet assigned sales quotas by acquiring new customer accounts and renewing and growing existing relationships

    • Call on prospective customers, providing technical and administrative information, demonstrations, and price quotes for our offerings

    • Accurately forecast and close sales in alignment with company goals

    Required Technical and Professional Expertise

    • 8+ years of sales experience and/or pre-sales experience with a demonstrated record of success, preferably in the software or IT
    industry covering eastern and western countries such as Kenya, Nigeria, Ghana, Morocco and Tunisia.

    • Bachelor's degree, preferably in computer science, or other technical discipline

    • Intimate knowledge of the Linux portfolio, with particular focus on emerging technology products such as JBoss, Ceph Storage, Gluster Storage, Ansible, OpenShift and OpenStack and/ or DB open source options

    • Solutions sales experience in an environment with multiple offerings and services; experience with cloud, virtualization, middleware, DevOps, or emerging technologies

    • Solid understanding of the complete sales cycle management from prospecting to closing

    • Ability to work with the complexities of partner organizational structures and be able to develop strategic relationships with alliance partners

    • Excellent communication skills

    How to Apply

    For more information and job application details, see; IBM Kenya Technical Support Representatives Jobs in Kenya

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