HR-on-Wheels Customer Service Representative Jobs in Nigeria

HR-on-Wheels - Our client, a leading player in the retail industry, is looking to hire qualified and competent individuals to fill the position below:



HR-on-Wheels Customer Service Representative Jobs in Nigeria



Responsibilities


  • To work with the customer service manager to ensure proper and excellent customer service delivery across all communication channels.
  • Answer all questions related to Hush’D’s products in a knowledgeable manner.
  • Handle customer complaints; provide appropriate solution and alternatives within the shortest time limits.
  • Provide accurate pricing and delivery information to Hush’D customers.
  • Keep proper records of customer interactions and transactions.
  • Direct complex requests and unresolved issues to the appropriate Supervisor/Line Manager.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Maintain a good working relationship with colleagues and superiors.
  • Perform other operational duties as required on an ad-hoc basis.



    Requirements


  • Bachelor's Degree/Higher National Diploma/Ordinary National Diploma
  • Proven experience as a customer service representative.
  • Problem solving skills.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Knowledge of relevant computer applications.
  • Attention to detail and accuracy.


    How to Apply


    Interested and qualified candidates should send their Curriculum Vitae to: [email protected] Application Closing Date 9th November, 2018.


    Note: Candidates who live in Ikeja or its environs are strongly encouraged to apply.


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