Hr Genie Key Accounts Manager - Durban Jobs in South Africa

Hr Genie Key Accounts Manager - Durban Jobs in South Africa


  • Our Client, a Leading Distributor of Butchery Equipment and Cookware in the FMCG industry is looking for a Key Accounts Manager to join their team.

    Duties

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition, account retention.

  • Acquiring a thorough understanding of key customer needs and requirements.

  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives and bringing in new clients.

  • Ensure the correct products and services are delivered to customers in a timely manner.

  • Serve as the link of communication between key customers and internal teams.

  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

  • Play an integral part in generating new sales that will turn into long-lasting relationships.

  • Meeting all client needs and deliverables according to proposed timelines.

  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

  • Must have People, Communications Analytical and Interpersonal Skills.

    Key Skills

  • Excellent customer service skills.

  • Friendly disposition.

  • Flexible work hours.

  • Ability to
    multitask.

  • Ability to remain calm and professional with difficult customers.

  • Ability to work well in a team.

  • Proven and varied installation experience.

  • Capacity to use discretion when examining installation instructions.

  • Excellent verbal communication skills.

  • Ability to seek clarification when presented with ambiguous requests.

  • Physically fit.

  • Available to tend to late call-outs on occasion.

    Required Skills

  • 3 Years of Experience

    Qualifications

  • Matric Certificate.

  • License and Own Vehicle.

  • Sales or Customer Service Experience.

  • Strong Technical Knowledge.

  • Experience in Kitchen Machinery Installations would be an Advantage.

    How to Apply

  • For more information and job application details, see; Hr Genie Key Accounts Manager - Durban Jobs in South Africa


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