Hospitality Social Media Executive Jobs in Mombasa, Kenya

Hospitality Social Media Executive Jobs in Mombasa, Kenya


  • Our client is a group of companies with interests in logistics and hospitality.

  • They seek to hire a creative and well-experienced Social Media Executive tasked with leading the social media strategy for their chain of hotels in order to boost visibility and client engagement.

  • The successful candidate will be involved in managing the hotels’ online presence by developing a winning strategy, producing good content, analyzing usage data, facilitating customer service and managing projects and campaigns.

    Key Responsibilities

  • Develop a social media strategy and set goals to increase brand awareness and engagement

  • Manage all social media channels including Facebook, Twitter, YouTube, LinkedIn and Instagram

  • Plan content and delivery and use tools(hootsuite) to manage multiple social media channels

  • Develop and manage competitions and campaigns that promote the hotels’ brand

  • Perform research on current benchmark trends and audience preferences.

  • Regularly update the hotels’ website

  • Write engaging blog posts and articles

  • Create engaging multimedia content

  • Form key relationships with influencers across different social media platforms

  • Manage and facilitate social media communities by responding to social media posts and developing discussions

  • Monitor and report on performance on social media platforms using tools such as Google Analytics

  • Educate other staff on the use of social media and promote its use within the company (in-house roles)

  • Regularly liaise with clients via telephone, email, conference calls or face-to-face

    Skills & Qualifications

  • Degree in Business Management, Marketing, Media & Communications or Public Relations.

  • Certification in Digital Marketing

  • 3 years’ experience as a social media executive in the hospitality industry

  • Solid understanding of the use of a
    range of social media platforms, particularly in relation to advertising/branding and customer engagement.

  • Strong editing and writing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques

  • Knowledge and understanding of Search Engine Optimization

  • Creative skills for contributing new and innovative ideas

  • Strong verbal communication skills for articulating ideas to colleagues and clients

  • Organizational skills, with the capacity to prioritize

  • Ability to work well under pressure and meet deadlines

  • Data analysis skills and statistical prowess to draw actionable insights

  • Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and actual customers

  • An eye for detail and the ability to work accurately

  • Excellent team work and networking skills.

    How to Apply

  • If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Social Media Executive – Hospitality) to

  • vacancies@corporatestaffing.co.ke on or before Wednesday 22nd July 2020.

    N.B: We do not charge any fee for receiving your CV or for interviewing.

  • Only candidates short-listed for interview will be contacted


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