Higher Ground International Schools Client Service Executive / Secretary Jobs in Nigeria

Higher Ground International Schools Client Service Executive / Secretary Jobs in Nigeria


  • Higher Ground International Schools (HGIS) Uzuakoli in Abia State, is a newly built ultramodern Secondary, Primary and Nursery School located along Uzuakoli - Umuahia highway with a beautiful learning environment, and world-class teaching and learning facilities.

  • Our school offers a wide range of learning experiences from academics, morals, to mentorship and sports development.

  • Our curriculum is a unique blend of British and Nigerian based on our philosophy of “training the mind, impact for self/talent discovery and mentoring towards excellent fulfillment of potentials.

    Job Description

  • Act as the Institution’s ambassador and first point of contact by providing excellent customer service to all staff, guests, parents, visitors and partners coming to the school
    Undertake all clerical duties and ensure necessary communications are released timely and channeled appropriately as directed by the school Admin

  • Effectively manage all information channels, both online and offline, generate relevant correspondences, Memo, circulars, etc for Admin/managements review, and provide customized professional feedback within stipulated timeline.

    Responsibilities

  • Welcomes/receives parents and students by greeting them in person or on the telephone; answering or directing inquiries

  • Ensures necessary contacts with parents, students and HGIS via online channels (e-mail, website, whatsapp, twitter, LinkedIn etc) walk-in center, SMS or phone and provide the parents and students with a personalized and quality customer service experience

  • Through interaction with parents and students on the phone, uses every opportunity to build parents’ interest in the school’s products and services.

  • Manages administrative duties assigned by the school Administrator in a professional manner

  • Consistently stay abreast of any new information on the Institutions’ products, and adopt promotional campaigns to ensure accurate and helpful
    information flow to parents and students when they make enquires.

  • Partner with the PR/Marketing executive to ensure all enquires, entries and requests from parents are treated promptly

  • Receives and sends parcels/documents for HGIS

  • Distributes mails in the organization

  • Handles any other duties as assigned by the School Administrator.

    Requirements

  • Should have a minimum of HND, B.A, B.Ed, B.Sc in relevant Arts, Sciences or humanities courses.

  • One (1) year post graduate experience in front line customer service.

  • Must be fluent in English and vast in the use of computer systems and application, fax, Printer, Copier and scanner

  • Must have good mastery of email/communication etiquette

    Application Closing Date

  • 30th May, 2020.

    How to Apply

    For more information and job application details, see; Higher Ground International Schools Client Service Executive / Secretary Jobs in Nigeria

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