HF Group Relationship Manager - Transactional Banking Jobs in Kenya

HF Group Relationship Manager - Transactional Banking Jobs in Kenya


Overall Job Purpose

  • Developing cash management and trade finance business in conjunction with the SME and Branch Business Banking team to achieve set targets.

  • Structuring cash management and trade solutions to new and existing customers to meet sales goals and targets (revenues and volumes).

  • Spearheading rollout and utilization of alternative banking channels (ABC) – (Internet banking, mobile banking and MasterCard).

    Principle Accountabilities

  • Work closely with the head of transactional banking to meet and exceed working capital product, ABC channels revenues and profitability targets.

  • Undertake market situation analysis to identify new business opportunities.

  • Work closely with head of transactional banking to understand customers’ businesses and anticipate their requirements.

  • Match customers’ needs with HFC product capabilities through presentations and proposals.

  • Offer structured and need based solutions to meet the specific cash management and trade services requirements of our customers and prospects.

  • Ensure smooth deal implementation and while maintaining high levels of service quality.

  • Identify opportunities for cross selling and referrals to other HFC business lines through developing a good understanding of client needs.

  • Ensure customer service issues are addressed to maintain a high level of post sales service

    Minimum Qualifications, Knowledge and Experience

  • A business related degree from a reputable institution.

  • At least 3 years banking experience in cash management, sales and retail banking.

  • Strong appreciation of banking operations, corporate, treasury, retail and transaction
    banking.

    Key Competencies and Skills

  • Ability to work independently under strict deadlines.

  • Analytical and basic accounting skills

  • Demonstrated good planning and organisation skills.

  • Selling, persuasion and negotiation skills

  • Report writing and presentation skills.

  • Team player and must have integrity.

  • Must be able to communicate with a wide variety of third party vendors and processor support teams.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

  • Capacity to define problems; gather data, establish facts and draw valid conclusions

  • Generate effective solutions to problems while considering all aspects of situations

  • Strong interpersonal skills highly motivated and well organized; excellent oral and written communication skills

  • Ability to prioritize workload, maintain integrity of confidential member and team member information

  • Ability to handle multiple tasks while prioritizing the importance of items in a fast paced environment

    How to Apply

  • For more information and job application details, see; HF Group Relationship Manager - Transactional Banking Jobs in Kenya


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