Head, IT Service Management and Business Information Officer at Stanbic IBTC Bank Jobs in Nigeria
Head, IT Service Management and Business Information Officer at Stanbic IBTC Bank Jobs in NigeriaStanbic IBTC Bank is a leading African banking group focused on emerging markets globally.
It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions.
Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture.
To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
Information Technology: Systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production.
The primary objective of Service Management is to provide the disciplines that ensure the collective effort and output of the IT organisation translates solely to sustainable high-quality IT services that help to achieve the Stanbic IBTC Bank’s business objectives.
The disciplines must also ensure these services are cost effective by efficient utilisation and deployment of technology resources.
In StanbicIBTC, the Head IT Service Management also doubles as a BIO (Business Information Officer) to any given Business unit, acting as the single point of contact between IT and the Business Unit.
This role requires being constantly in touch with the Business team to continuously understand their priorities and communicate same to IT and also coordinate the delivery of such priorities
Key Responsibilities / Accountabilities
Drive the formulation and delivery of IT Strategies ensuring continuous alignment with the Stanbic IBTC Nigeria’s business strategies
Lead Business Management function in support of the Chief Information Officer of Stanbic IBTC Nigeria
Oversee reports and presentations on IT performance
Oversee IT Business Control team
Identify, report and resolve financial risks and issues
Manage manpower resources for the Information Technology Department of Stanbic IBTC Nigeria in collaboration with Human Capital
Oversee Production Assurance and Customer Care team responsible for Service Operations, Service Transition and Service Design
Benchmark service levels against other banks with a view to improving our services
Business Information Officer
Qualifications and Experience
First Degree IT related course and Computer Sciences
IT Infrastructure Library (ITIL)/IT Service
Management (ITSM) qualification
Project Management Certification
Minimum of 10 years experience in IT Service management
Minimum of 7 years experience in the implementation of ITIL Processes (Incident, Problem, Change, Release, Service Asset & Configuration Management, Availability, Capacity and Financial Management processes)
Minimum of 7 years experience in Project delivery experience (Scope, Risk & Issue, Cost, Time, Procurement, Stakeholder management).
Research and information gathering
IT strategy and planning
How to Apply
For more information and job application details, see; Head, IT Service Management and Business Information Officer at Stanbic IBTC Bank Jobs in Nigeria
Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria
Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.
Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.
Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.
Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.
Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Job Vacancies in Africa.