Harley’s Limited ICT Support Assistant Jobs in Kenya

Harley’s Limited ICT Support Assistant Jobs in Kenya


• A degree in Computer Science or equivalent education from a recognized institution.

• IT support and experience in customer service of 1 year.

• Ability to explain technical issues to non-technical users.

• Any Certification is an added advantage.

• Ability to work long hours in the evenings and over weekends.


• Providing first-line technical support, answering support queries via phone, email, and in-person

• Support users in the use of computer equipment, MS Dynamics, and Office applications

• Initiating user rights changes or system setups as per request.

• Participating in the testing of applications

• Installing and configuring computer hardware, operating systems, and applications.

• Carrying out routine software and hardware maintenance

• Servicing and fixing ICT equipment.

• Troubleshooting system and network problems, diagnosing and resolving software/hardware.

• Liaising with ICT staff and help in establishing ICT user support knowledge.

• Tracking work in progress, recording issues, and solutions.

• Assisting the Head of ICT with the implementation of projects as required.

Key competencies

• Good communication and presentation skills – both verbal and written.

• Proactive problem solver.

• Ability to work independently & a positive team player.

• Self-motivated.

• Conducts self professionally, exhibits high levels of tolerance and patience.

• Help Desk service skills.

  • Experience in Months: 12

  • Level of Education: Bachelor Degree

    How to Apply

  • Send CVs to

  • careers@harleysltd.com.

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Africa Jobs.