Graduate Customer Services Executive at Libra Motors Limited Jobs in Nigeria

Graduate Customer Services Executive at Libra Motors Limited Jobs in Nigeria



  • Libra Motors Limited is a foremost transport business company in Nigeria with concentration on people and convenient service delivery.

  • Established in 2003, Libra Motors Limited has set out itself to be a leading transport organization with specialization in people and material movement across several defined routes.

    Job Description

    Customer Service Responsibilities list:

  • Manage large amounts of incoming calls
    Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer through open and interactive communication.

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call handling quotas

  • Handle Pilots/customer complaint

  • Handles Way-bill enquiries and complaint

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file.

  • Educate customers and drive online sales

    Qualifications

  • HND / B.Sc, BA, English, Mass Comm.

  • Previous knowledge in Customer Service will add advantage.

    Application Closing Date

  • 13th February, 2020.

    How to Apply

  • Interested and qualified candidates should send their Applications to: info@libmot.com using the Job Title as the subject of the email.

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