Graduate Client Service Officer (South south) Jobs in Nigeria
Graduate Client Service Officer (South south) Jobs in NigeriaJob Purpose
To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutionsExplain, promote and sell a range of appropriate Stanbic IBTC product offerings and solutions that meet the financial needs of small business customers.
Selling includes acquiring and opening new business accounts (walk-in customers)
Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking (Business Online); Card; etc. Mining existing customer data to identify expansion and/or additional business opportunities.
Identifying opportunities to migrate top-end customers.
Performing a liaison role between customers and back-office service fulfillment and credit functions.
Educating clients regarding the parameters and routine procedures governing standard SME product and service offerings to ensure the correct customer behavior and product usage.
Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU)
Preferred Qualification and Experience
Minimum of a 2.2 BSc. degree from an accredited University
Minimum of 2 years relevant experience in Banking preferably in relationship/transactional banking.
Business Assistant experience to the Business Manager is ideal.
This experience provides an understanding of how to interact with and sell to personal banking customers, as well as how the principles of scored lending are applied in practice.
Experience in Credit origination.
Previous experience running a small business.
Business and Financial Advisory
Knowledge of Asset Management Products
How to Apply
Interested and qualified candidates should apply before 15th July 2019
For more information and job application details, see; Graduate Client Service Officer (South south) Jobs in Nigeria
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