Graduate Client Service Officer at Stanbic IBTC Bank Jobs in Nigeria

Graduate Client Service Officer at Stanbic IBTC Bank Jobs in Nigeria

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions.

Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture.

To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title:

  • Client Service Officer
    Job ID: 34077
    Location:
  • Nigeria
    Job Sector:
  • Banking

    Job Details

  • Retail & Business Banking

    Job Purpose
  • To render front line service support

    Key Responsibilities/Account-abilities

    Control cheque books:

  • Attend to telephonic queries regarding cheque books.
  • Control Automated Teller Machine (ATM) cards:
  • Receive and handle ATM cards according to laid-down policies and procedures.
  • Ensure the ATM cards are locked away overnight.
  • Dispatch and receive ATM cards to/from away branches.
  • File ATM cards in received-date order.
  • Handle retained ATM cards according to laid-down procedures.
  • Perform daily balancing of ATM cards in conjunction with the Asset Custodian
  • Attend to all telephonic inquiries regarding ATM cards.

    Statements:

  • Issue off-cycle statements at customer’s instance and take charges as appropriate
  • Keep records of all source instructions from customers

    Reactive selling:

  • Identify cross-selling and migration opportunities and sell products/services reactively.
  • Participate in tactical sales/marketing activities as required.

    SIPML Management:

  • Attend to all pension enquiries
    Processing of client withdrawal application.
  • Processing of client change of account information and signature
    Processing of NSITF transfer.
  • Processing of deceased person benefit withdrawal.
  • Print statement of account and registration certificate for the client
  • Cross sale.
  • Render daily report
    on applicable platform.

    SIAML Management:

  • Attend to all Asset management enquiries
    Processing of client subscription.
  • Processing of client redemption
  • Processing of client change of account information.
  • Processing of deceased person redemption
  • Print statement of account and registration certificate for the client
  • Dispatch all document to appropriate unit after execution
  • Cross sale

    Preferred Qualification and Experience
  • A bachelor's degree in any related field
  • 0-2years banking experience, preferably interfacing with customers.
  • Strong relationship management background.
  • Experienced in upholding the highest levels of service.
  • Experience in completing credit applications successfully.

    Knowledge/Technical Skills/Expertise:
  • Relevant business/financial qualification
    Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
  • Demonstrate high levels of computer literacy - able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.

    How to Apply
  • Interested candidates should apply online by 14th February 2019
  • For more information and job application details, see; Graduate Client Service Officer at Stanbic IBTC Bank Jobs in Nigeria
    Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

    Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

    Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

    Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

    Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

    Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs in Nigeria.

    Scholarship 2019/20

    Undergraduate Scholarships 2019/2020
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.