Girum General Hospital Laboratory Section Head Jobs in Ethiopia

Girum General Hospital Laboratory Section Head Jobs in Ethiopia

Job Description

Position Summary

  • Responsible for the overall management and direction of the laboratory.

    Duties and Responsibilities

    Specimen Collection, Handling, and Processing

  • Oversee proper collection and submission of clinical specimens;

  • Troubleshoots problems related to specimens and test orders and maintains documentation of such problems and corrective action taken;

    Test Performance

  • To act as a backup for the Laboratory Manager when required;

  • To ensure that the Departmental Quality Management Plan is being followed;

  • Supervise staff and distribute workload to ensure it is completed in a timely manner;

  • Ensure that quality control testing and verification is completed within the section and signed off;

  • Ensure that preventative maintenance of equipment is performed and documented.

  • Initiates repairs on malfunctioning equipment;

  • Monitor efficiency of the department and recommend quality improvement changes as appropriate;

  • Trouble shoots problems occurring during test performance and documents problems, corrective actions, and resolutions;

  • Notifies Laboratory Manager of problems occurring during the test performance that would affect patient test results;

  • To represent the department at Labor Management meetings;

  • To perform staff performance appraisal’s and review competency testing;

  • Collaborates with quality officer to ensure compliance with established policies and procedures;

    Test Result Reporting

  • Manages laboratory generated information to enable effective, timely, and accurate reporting of patient data;

  • Ensure all critical results have been called and documented by workstations;

  • Verifies patient reports produced within laboratory;

    Instrument Related Responsibility

  • Calibrates and perform method validation studies as needed;

  • Troubleshot instrument related problem as necessary and maintains proper documentation of problems, corrective action, and resolution;

  • Ensures proper functioning of instruments before release of patient results;

  • Notifies Laboratory Manager of instrument malfunction;

  • Purchasing and Inventory control:

    Other supervisory tasks

  • Ensure Actions to improve the effectiveness of the QMS are identified;

  • Ensure Action plan responsibilities are delegated;

  • Ensure Timelines for completion of action plans are defined;

  • Ensure Progress of action plans is monitored;

  • Ensure Policy statement and goals are revised as appropriate;

  • Ensure Summary report of outcomes is prepared;

  • Ensure Outcomes with appropriate personnel are communicated;

  • Ensures compliance with management and operational policy, process and procedure documents and records;

  • Ensures compliance with retention times for documents and records;

  • Ensure there is a program established for the management of equipment, reagents and supplies;

  • Ensure that written standard operating procedures (SOP) for all steps in the path of workflow are available to appropriate staff;

  • Notifies staff for new or changed documents and records;

  • Ensure appropriate systems and processes are
    in place to provide health care providers with accurate and timely information to manage patient care;

  • Ensures a suitable system to prevent damage, deterioration, loss or unauthorized access;

  • Ensure proper utilization of resources for proper communication;

  • Ensures that all non-conforming events are investigated, documented, corrected and reported;

  • Assesses all patient safety reports and reports to Lab manger;

  • Prepares statistical or summary reports and forwards to appropriate groups for review and improvement;

  • Implements and monitors improvements to processes and procedures;

  • Ensures quality indicators are monitored, documented, reported and actions taken as required;

  • Ensure that management audits are regularly conducted;

  • Reviews and follows up on action plans related to QMS audits;

  • Ensures implementation of and compliance with policies and supporting documents;

  • Reviews the Quality Management System implementation on a regular basis;

  • Ensures the Implementation of and compliance with the twelve quality system essentials (QSE);

  • Facilitates systematic improvement through the sequential exercising of the five quality components (QP, QT, QM, QI, QR);

  • Develops, together with all other the laboratory staffs, and distributes laboratory handbook to referring clinicians to explain the overall laboratory services offered and the functionality of the laboratory;

  • Communicate and provide timely notification to customers on delays in service;

  • Establishes excellent relationships with both internal and external clients;

  • Ensures processes to measure client satisfaction levels related to laboratory service are implemented;

  • Identifies opportunities for process improvement;

  • Address, document and manage any complaints, request, and/or suggestions from staff and users of laboratory services;

  • Ensures client satisfaction surveys are conducted on a regular basis;

  • Ensure good staff morale;

    Job Requirements

    Required standards

  • Demonstrates a commitment to quality patient care;

  • Works independently as well as collaboratively;

  • Demonstrates punctual and reliable attendance;

  • Actively pursues ways to improve laboratory efficiency;

  • Participates in maintaining a clean and orderly facility;

  • Adheres to all laboratory standard procedures;

  • Protects patient confidentiality by abiding by hospital confidentiality statement

  • Communicating with different department staffs and solving all laboratory complaints

    Qualifications and Experience Requirements

  • Bachelor’s degree or Master’s degree in Medical Laboratory Technology

  • Renewed professional license with a minimum of five years experience in supervisory role

    How to Apply

  • Only candidates meeting the required qualifications are invited to send their application letter and CV through the following address:
    Email: / and/or through

  • Please mention the title of the position you applied for on the subject line of your email, candidates who do not follow the application instruction will not be considered.


  • only short listed candidates will be contacted

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