GE Nigeria Order Operation Specialist Jobs

GE Nigeria Order Operation Specialist Jobs



GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely.

GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfil GE’s mission and deliver for our customers.

The Order Operation Specialist role has three main objectives: Delivering sales orders and coordinating between different stakeholders from order intake to cash collection, making sure that any physical information and finance flow is well represented in the ERP system and finding opportunities of process improvement related to order management so as to drive productivity and lean.


Responsibilities


  • Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Cash collection to ensure that customer requirements are met
  • Establish and maintain communication with the appropriate individuals throughout the process (OM manager, Install Specialist, Logistics, Installation coordinator, application coordinator, Finance, Commercial team, Operation execution team)
  • Order Entry and backlog quality. Implement changes as required for each project followed
    Optimize Sales transfers
  • Monitor the Customer Plan versus actual to pro-actively reduce span in the Customer Order
  • Fulfillment grounded on SCOT optimization
  • Ensure orders validation, compliance and approvals before Order Entry
  • Confirms customer requested date and plan and manage backlog
  • Own and update timely key dates using local operating mechanisms and reports
  • Review weekly business sales
  • Set up contract review with Finance/ Regional Manager
  • Daily follow up of customer credit documentation and inventory
  • Give shipping and billing instructions in accordance with contracts terms and condition
  • Follow shipment, installation, application via reports
  • Follow up on collections issues due to OM
  • Provide root cause on defect analysis
  • Monitor and coordinate daily logistics traffic from warehouses Quality Specific Goals
  • Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken
  • Knowledge and understanding of all Environmental
    Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Identify and report any quality or compliance concerns and take immediate corrective action as required
  • Drive continuous improvement on all related processes, work instructions, and procedures


    Requirements:


  • Business/Logistic degree/or equivalent knowledge or experience
  • 2 to 3 years’ experience in project management or order management
  • Customer Satisfaction Oriented
  • Ability to use Systems and work in a matrix environment
  • Adaptability and flexibility of using different backlog management tools
  • Project Management
  • Good Understanding of the OM process
  • Proficient at understanding how the Order
  • Configuration process works
  • Proficient at understanding how the Order Entry and approval processes work through order booking tools and the OM Tools
  • Ability to keep contract moving forward
    Excellent Verbal and written communication
    In Nigeria: a valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
  • In Nigeria: must have valid authorization to work full-time without any restriction in Nigeria
  • In countries other than Nigeria: must have valid authorization to work full-time without any restriction in the role’s location


    How to Apply


    Interested and qualified candidates should apply online by 30th July, 2019.

    For more information and job application details, see; GE Nigeria Order Operation Specialist Jobs


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