GE Nigeria Field Service Engineer Jobs

GE Nigeria Field Service Engineer Jobs



GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely.

GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfil GE’s mission and deliver for our customers.


Responsibilities


  • Technical: Maintains all models specific to a modality in the assigned area
    Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems
  • Maintains daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction
  • Utilizes the escalation process to resolve customer service delivery issues and conducts root cause analysis that will lead to effective problem solving
  • Provides actionable feedback on performance of team members, both to the individual, as well as to the area leader (Service Team Leader)
  • Participates in sales opportunities, such as contract renewals and assisting with promoting and implementing revenue programs
    LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team
    Business growth: Assists in the growth and direction of business in his/her geographic area
  • Productivity: Responsible for Warranty and PMS contract cost control
  • Administration: Responsibly completes all administration tasks on time
  • Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts
    Installation: Plays a leading role in complex and multifuntional rooms. Shares best practices
  • Maintain effective quality systems and programs
    compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement


    Requirements:


  • Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology, equivalent military education or Associates Degree with 6 years experience servicing electronic equipment, or a High School Diploma/GED and 12+ years experience servicing electronic equipment or equivalent knowledge or work experience
  • Technical analytical skills. 5-7 years Field Services experience
  • Experienced equipment engineer (specializing on radiology equipment)
  • Comprehensive knowledge of a specific modality or multi-modalities
  • Sought by others for guidance and advice
  • Ability to work independently with minimum direction
  • High work standards and quality
  • Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs
  • Willingness to travel as required within your specified geographic region
  • Must have a valid driver’s license in regions where required to drive on company business


    How to Apply


    Interested and qualified candidates should apply online by 30th July, 2019.

    For more information and job application details, see; GE Nigeria Field Service Engineer Jobs


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