Gap Recruitment Services Ltd Front Office Executive - Multinational Law Firm Jobs in Kenya

Gap Recruitment Services Ltd Front Office Executive - Multinational Law Firm Jobs in Kenya

Job Purpose:

  • You will be a Brand Ambassador of the firm, the face of the company and the first point of contact to all that visit the firm.

  • To excel in this role, it will take you to always wear a smile, have a great demeanour and create excellent rapport with all visitors building customer loyalty and goodwill on behalf of the firm.

  • Our client is a well-established multinational law firm seeking to hire a Front Office/Brand Ambassador for their Nairobi Office.

    Roles & Responsibilities Front Office Executive Job

  • Get adequately informed about facilities in the organization

  • You will be the first contact the client makes with the organization; therefore, expected to greet them warmly as they come in and also to escort them to the specific department of the organization where they want to visit.

  • You will see to it that clients and all visitors are given highly impressive service experience

  • Coordinate and supervise all activities of personnel working at the office cafeteria to ensure visitors are served the right quality meals, snacks, coffee and other drinks

  • You will see to it that the personnel are courteous, efficient, and fast in-service delivery.

  • You will also be saddled with the responsibility of determining the appropriate seating position for clients, depending on their number.

  • Ensure that the various waiting & meeting rooms, as well as common areas, are always kept clean and neat.

  • Liaise and coordinate on projects with the firm’s
    branches in various cities across Africa.

  • Efficiently operate the switchboards, video conferencing and other systems and databases

  • Plan and Coordinate events and functions including special events at the firm and end year parties.

    Requirements for Front Office Executive Job

  • The successful candidate must be able to demonstrate the following soft-skills and competencies:

  • Bachelor’s Degree in relevant field (s)

  • Previous experience working in a well-established Law Firm will be an added advantage

  • Possess very strong interpersonal relationship and skills

  • Airline/Hospitality experience will be added advantage

  • Possess excellent writing, verbal, and public speaking skills

  • Perfect time management skills to ensure services to guests are not delayed

  • Possess good interpersonal skills

  • Possess vibrant attitude and amicable personality

  • Ability to adapt easily to the requirements and guidelines of the organization

  • Ability to learn fast on the job

  • Possess pleasant personality and enthusiastic attitude

  • Possess top-notch skill in customer service

  • Ability to work flawlessly and effortless under stress and pressure.

    How to Apply

  • For more information and job application details, see; Gap Recruitment Services Ltd Front Office Executive - Multinational Law Firm Jobs in Kenya

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