G4S Cit - Cash in Transit Manager Jobs in South Africa

G4S Cit - Cash in Transit Manager Jobs in South Africa

Job Introduction:

  • G4S Cash Solutions (SA), a leading global integrated security and Cash solutions company, has a vacancy for a CIT (Cash In Transit) Manager based in Polokwane

  • Reporting to the Branch Manager and CIT Director, the successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organization, and understanding the role which effective CIT Management plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organization.

    Role Responsibility:

    Main Responsibilities (KPA)

    Effective management of the branch financial performance

  • Manage relationship between actual results, budgets and forecasts, delegating accountability where appropriate.

  • Initiate cost saving model and controls

  • Gross Margin Management

  • Direct Wage control

  • Overheads control

  • Service/Schedule profitability

  • Ensuring that claims against the Company are prevented or minimized

  • Recommend capital expenditure in line with authority matrix

    Effective management of staff within the branch and effective Organization

  • Staff turnover analysis, proper allocation of staff to positions and structure.

  • Set and agree objectives and performance standards with staff, including understanding of policy and procedures

  • Monitor performance and provide feedback

  • Branch organizational structure is adequately staffed through effective recruitment

  • Optimize resources to meet operational needs.
    Comply with operational and administrative procedures within defined guidelines


  • Succession Planning and Employment Equity

  • Determine training needs (in line with training and hr policy) for staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed.


  • Monitor and address staff motivation levels

  • Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.

  • Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.

  • Hold branch management team meetings and communicate to all branch staff through those briefings

  • Maintain and develop sound trade union relationships

    Effective management of Operations

    Customer retention and customer service levels

  • Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels. Make changes as necessary

  • Undertake regular and consistent customer visits and assess service of personnel

  • Monitor customer service levels and implement management information KPIs

  • Use Branch Systems and spreadsheet software to provide management information regarding the department’s performance and to improve profitability. Ensure the systems are updated and maintained according to the Company’s guidelines.

    Fleet Management

  • Ensure fleet requirements are correctly communicated to Transport department

  • Monitor fleet quality and standards around vehicle appearance and running

    Ops Process management – adherence to quality standard

  • Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained.

  • Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.

  • Ensure that all disciplinary actions are
    conducted in compliance with Company policies and procedures.

  • Hold daily branch management team meetings and communicate to all staff through those briefings

  • Optimize utilization of resources within the branch to ensure smooth and efficient operations

    Cash Processing

  • Conduct monthly checks on Cash reconciliation process for cash processing

  • Manage the implementation of all Cash processing policy and procedures

  • Manage the exception on Cash processing final release of payments and customer queries.

    Effective management of the risk process and compliance within the region

  • Manage and monitor loss prevention and loss reduction procedures.

  • Ensure and monitor adherence to procedures and policies around risk.

  • Ensure the adherence and correct utilization of company systems and procedures.

  • Recommend capital expenditure for improved security.

  • Maintain and complete records of audits around risks/security for the branch.

  • Responsible for Health and Safety awareness and compliance at the branch.

    Effective management of the Sales Representatives in achieving their Targets

  • Conduct weekly meeting with Sales Representatives.

  • Monitor Sales performance against targets.

  • Assist Sales Representatives in pro-active solutions towards the achievement of agreed targets.

  • Manage the Sales Representatives in the preparation of new business.

  • Manage the Sales Representatives in customer retention, terminations and service delivery.

  • Manage the Sales Representatives in the implementation of service level contracts with consideration to pricing and scheduling.

    Health and Safety

  • Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.

  • Participate in safety forums created by company for example safety meetings and safety talks.

  • Report all safety incidents to the relevant people.

  • Discuss all safety incidents on all levels.

  • Follow-up on any activities assigned through safety meeting/committee/representative/management

  • Attend safety education and refresher programmes.

  • Comply with safety policies and procedures at workplace.

  • Distribute safety information as and when required.

    The Ideal Candidate:

    Minimum qualifications:

  • PSIRA B and CIT Certificate.

  • Grade 12.

  • 3 – 5 years experience in Management of CIT operations.

  • Diploma in Banking and Financial Services and / or Generic Management qualification.

  • Previous managerial experience.


  • Logistics/Fleet management.

  • G4S Operational Policy and procedures.

  • G4S HR Policy and procedures.

  • Health and Safety legislation.

  • G4S Business Ethics /preventing bribery and corruption.

  • Knowledge of Basic Accounting.


  • Managing Conflict.

  • Communication (Written and Verbal).

  • Negotiation skills.

  • Computer literacy – MS Office.

  • Basic financial skills.


  • Awareness of the market environment.

  • Delivering Strategy.

  • Driving Change.

  • Leading People.

  • Delivering Performance.

  • Working with Complexity.

  • Managing Professionally.

  • Customer Thinking.

  • Collaborating and Co-operating.

    How to Apply

  • For more information and job application details, see; G4S Cit - Cash in Transit Manager Jobs in South Africa

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