Furniture Palace Int (K) Ltd Telesales Representative Jobs in Kenya

Furniture Palace Int (K) Ltd Telesales Representative Jobs in Kenya


Job Description

  • Furniture Palace was set up in 2002 to provide excellent quality contemporary furniture and in 2009 via the internet, with the focus on great design, fantastic quality, and value for money.

  • Furniture Palace has an unrivalled collection of contemporary furniture including contemporary shelving, sofas, sideboards, coffee tables, dining furniture, beds & bedroom furniture, wardrobes, sofa beds, & accents – everything to make your house perfect.

  • We are looking for an enthusiastic Tele sales Representative to contribute in generating Online sales for our company. You will be responsible for closing sales deals over the phone, various social media platforms and maintaining good customer relationships.

    Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts.

  • Answer questions about products or the company.

  • Ask questions to understand customer requirements and close sales.

  • Direct prospects to the field sales team when needed.

  • Enter and update customer information in the database.

  • Take and process orders in an accurate manner.

  • Handle grievances to preserve the company’s reputation.

  • Go the “extra mile” to meet sales quota and facilitate future sales.

  • Keep records of calls and sales and note useful information.

    Qualifications

  • Bachelors
    Degree in Business Administration or its equivalent.

  • Proven experience as tele sales representative or other sales/customer service role.

  • Proven track record of successfully meeting sales quota preferably over the phone.

  • Proven experience handling online sales on different social media platforms will be an added advantage.

  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

  • Ability to learn about products and services and describe/explain them to prospects.

  • Excellent knowledge of English.

  • Excellent communication and interpersonal skills.

  • Cool-tempered and able to handle rejection.

  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

  • Candidates with experience in the furniture industry will be an added advantage.

    How to Apply

  • For more information and job application details, see; Furniture Palace Int (K) Ltd Telesales Representative Jobs in Kenya


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