Front Desk/Client Service Officer at Green Field Health Management Limited

Front Desk/Client Service Officer at Green Field Health Management Limited


Green Field Health Management Limited, a national health maintenance organization with Headquarters at Enugu and branches across the six geopolitical zones of the country requires for immediate employment into the position below:

Job Title: Front Desk/Client Service Officer

Location: Enugu (Head Office)

Responsibilities and Attributes

  • Assisting with administrative tasks
    Receives the guest and answers questions in person by telephone
  • Provide client support services in accurate and timely fashion.
  • Maintain high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain client focused working environment for team.
  • Work in compliance with company policies and procedures.
  • Identify and develop new business opportunities with client contacts.
  • Responds to inquiries and refers when necessary to the appropriate official or department.
  • Prepares outgoing mail, sorts and distributes incoming mails.
  • Utilize effective problem solving and time management skills in client service operations.
  • Assist in risk assessment and mitigation activities.
  • Develop process improvements to enhance service efficiency and effectiveness.

    Requirements

    Candidate must possess the following:
  • Minimum of OND/HND in any discipline.
  • Must be computer literate
  • Must be proficient in typing
  • Must have good communication and interpersonal skills
  • Previous experience in a Secretarial position is an added advantage.

    Remuneration

  • Very
    attractive, highly competitive and negotiable.

    Application Closing Date]

    18th May, 2018.

    Method of Application

    Interested and qualified candidates should send their Applications with a detailed Resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to:

    Head, Administration and Human Resources Department,
    Green Field Health Management Limited,
    Plot 14, Market Garden Pocket Layout,
    Isiadinso Close, G.R.A,
    Enugu State.
    Or
    Email Us: [email protected]

    Note: Only applicants with HMO experience should apply and will be considered. Short listed candidates will be invited for interview.

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