Flexi Personnel Burmese, Chuukese, Tingrinya, Oromo / Amharic Languages Speaking Call Center Agents Jobs in Kenya
Flexi Personnel Burmese, Chuukese, Tingrinya, Oromo / Amharic Languages Speaking Call Center Agents Jobs in Kenya Flexi Personnel Ltd is a HR Company that was founded in 2008.
Duties and Responsibilities
• Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
• Make well balanced decisions and personally driven to be an effective advocate for our community
• Investigate and resolve issues that are reported on client platform such as requests for account support.
• Respond to user inquiries with high quality, speed, empathy and accuracy
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
• Identify inefficiencies in workflows and suggest solutions
• Recognize trends and patterns, and escalate issues outside the company policy to the global team
Qualifications and Experience
• Between 18-30 years.
• Must be living in Kenya.
• Must speak fluent English and One among the stated languages above.
• High school education mandatory. College education an advantage
• Must be currently unemployed or working as a casual
• Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy
• High affinity and cultural awareness of political/social situation regarding the relevant market/region
How to Apply
To apply send your CV to:
Indicate the Language you are familiar with on the email subject for easier retrieval and placement.
NB: Flexi Personnel does not charge candidates for job placement
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