FirstRand Receptionist Jobs in South Africa

FirstRand Receptionist Jobs in South Africa


About us

Helpful Effective Ethical Innovative Accountable and you have one simple goal:

  • to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

  • All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities.

  • We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.

    Purpose

  • Receive visitors to the organization, determining their needs and directing them accordingly

    Experience and qualifications

  • Grade 12

  • 1 to 2 Years related experience

    Additional Requirements

  • Grade 12

  • 1 to 2 Years related experience
    Computer literate, word, excel, Power point

    Competencies

  • Trustworthy, Honest, Reliable & Punctual

  • Excellent Customer Service & Relations

  • Good Communicator

    Responsibilities

  • Manage costs / expenses within approved budget to achieve cost efficiencies

  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions

  • Ensure efficiency in terms of answering the telephone, directing calls and ensuring the calls are directed to the correct individuals

  • Ensure all communications with clients are professional, resulting in compliments.

  • Resolve all customer queries efficiently, and within agreed timelines.

  • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information

  • Comply with governance in terms of legislative and audit requirements

  • Serve as first point of contact to FNB visitors, determine their needs and direct them accordingly.

  • Manage own development to increase own competencies

    How to Apply

    For more information and job application details, see; FirstRand Receptionist Jobs in South Africa

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