FirstRand MICE Consultant Jobs in South Africa

FirstRand MICE Consultant Jobs in South Africa


About us

Helpful Effective Ethical Innovative Accountable and you have one simple goal:

  • to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities.

  • We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.

    purpose

  • To maximise the sales, revenue and profitability of the Conferencing, Events and Incentive Travel arm of eBucks Travel and Lifestyle through the provision of expertise, advice and quality service in order to continuously enhance service delivery and to meet and/or exceed customers’ needs and expectations.

    Experience and Qualifications

  • Minimum Qualification - Relevant Diploma in Travel and Tourism

  • Preferred Qualification - Relevant Degree

  • Experience - 7 to 10 Years travel experience in a retail or wholesale travel environment with at least 5 years in a senior Group role

    Additional Requirements

  • Matric and Travel or Tourism certification / Course /Diploma Minimum 10 years travel experience in a retail / wholesale travel environment, with at least 5 being in a senior “Groups” role.

  • Minimum 5 years practical working experience on a GDS (Galileo will be advantageous) for fares, fare building, ticketing and pre-seating for Groups, together with
    refunds and reissue experience.

  • Working knowledge & relationships with global and domestic DMC’s and suppliers. Exceptional communication skills at all levels in an organization.

  • Excellent written and verbal communication skills and presentation skills.

  • Relationship Management Skills.

  • Strong Analytical skills and the ability to evaluate data to inform and make decisions. Strong negotiation skills.

  • Strong knowledge of Excel and other MS Office Applications- Outlook, Office, MS PowerPoint.

  • Able to meet sales targets and perform under pressure /Proven sales record / Able to meet deadlines.

  • Extensive global / domestic product and geographical travel knowledge.

  • Strong research & development skills Ability to effectively manage time and to perform multiple tasks simultaneously while maintaining High accuracy and concentration, focusing on the detail.

  • Strong administrative skills / Strong organizational abilities / Results orientated / Entrepreneurial.

    Responsibilities

  • Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs

  • Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG

  • Continuously assess own performance, seek timely and clear feedback and request training where appropriate

  • Build working relationships across teams and functional lines in order to enhance work delivery, collaboration and innovation
    Continuously focus on providing optimal services and improving service delivery processes to enhance customer experience and satisfaction

  • Maximise revenue generation by selling preferred products

    How to Apply

    For more information and job application details, see; FirstRand MICE Consultant Jobs in South Africa

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