First Bank Jobs in Nigeria - Team Lead - Quality Management Vacancies

First Bank Jobs in Nigeria - Team Lead - Quality Management Vacancies

Job Objectives

  • Responsible for developing, maintaining and communicating quality concepts to enhance the quality management, business processes, applications, systems and infrastructure. Support and sustain continuous improvement efforts
  • Supervise the execution and documenting of tests necessary to ensure that application and technical environment meets performance requirements (technical and functional) and freedom from defects

    Duties & Responsibilities

  • Assist with establishing and maintaining IT Quality Assurance Framework

    Ensure quality standards, test procedures and methodology are adhered to

  • Monitor IT processes as wells as delivery and performance of applications, systems and infrastructure to ensure compliance and efficiency of operation

  • Identify solutions for quality and compliance, as well as determine improvements to areas of operations

    Review supplier/project deliverables to ensure compliance to quality standards and conformance to business requirements

  • Develop and maintain overall approach to project/software version control

  • Measure and monitor performance of quality management using defined KPIs

  • Work with Process and Methods to develop and maintain quality policy and procedure documents

  • Identify and evaluate continuous process improvement opportunities and make timely recommendations for corrective and preventive action (CAPA) for deficiencies encountered

  • Support implementation of CAPA and monitor effectiveness

  • Actively benchmark internal and external organizations, to further expand knowledge/skills and identify improvement opportunities for the organization

  • Supervise the testing and analysis of each component/phase of the systems development life cycle including the project requirements, design and programs

  • Work
    with project managers to plan, manage and track quality test plan

  • Communicate results from testing

  • Conduct quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements

  • Provide leadership and technical guidance to reports

  • Conduct quality audits


    Job Requirements


  • Minimum of a first degree or its equivalent in a business /IT related discipline

  • Masters, MBA or a recognized professional certification will be an added advantage


  • 6+ years of experience in IT quality management

  • 1+ years of management experience

    How to Apply

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