First Bank Jobs in Nigeria - Analyst End User Support Vacancies

First Bank Jobs in Nigeria - Analyst End User Support Vacancies

Job Descriptions

  • Provide adequate first level support to users of computers, peripherals, networks and office automation systems

    Duties & Responsibilities

  • Perform daily service desk operations such as logging and capturing of user’s requests and providing first level incident and problem solving support

    Escalate issues for resolution at appropriate levels

  • Monitor and track incidents reported to the service desk to the point of resolution

  • Provide first level technical support for users across applications and systems; understand user problems / questions, identify root causes, providing solutions where appropriate, refer unresolved items to appropriate second level support team

    Enforce IT service desk policies and procedures are enforced and adhered to

  • Assist with management of the Incident / problem database

  • Continuously monitor and report service levels to ensure responsiveness of IT to business


    Job Requirements


  • Minimum of a first degree or its equivalent in a business /IT related discipline


  • Post-NYSC

    How to Apply

    Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

    Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

    Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

    Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

    Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

    Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Job Vacancies in Africa.

    Scholarship 2020/21

    Undergraduate Scholarships 2020/2021
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.