First Bank Jobs in Nigeria - Analyst Communication - User Education And Adoption - IT Care Vacancies
First Bank Jobs in Nigeria - Analyst Communication - User Education And Adoption - IT Care VacanciesJOb Objectives Contribute to activities related to user adoption and training. Work with customers during the roll-out phase to communicate and educate end users on how to make use of IT services
Contribute to the development and measurement of business engagement mechanisms
Duties and Responsibilities
Contribute to the development of customer engagement and feedback mechanisms
Administer customer satisfaction surveys on the services offered by IT and identify actions necessary to improve the results of these surveys
Ensure timely delivery of IT publications, announcements, campaigns etc.
Contribute to effort to define the goals and objectives of programs (e.g. usage, ROI, satisfaction with the roll-out and training)
Assist with conduct of user trainings during roll-out of new or modified services and applications.
Continuously monitor and report service levels to ensure responsiveness of IT to business
Assist with development of instructional materials for user training courses
Actively engage customers to promote/ expand awareness and usage of IT services.
Involves in the IT Care and Service Monitoring activities
Minimum of a first degree or its equivalent in a business /IT related discipline
How to Apply
Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria
Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.
Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.
Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.
Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.
Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Job Vacancies in Africa.