Financial Services Marketing Officer Jobs in Nairobi, Kenya

Financial Services Marketing Officer Jobs in Nairobi, Kenya


  • Our client, a financial services institution, is looking for a dynamic, innovative and result-oriented individual to fill in the following position in Nairobi: Marketing Officer

  • Reporting to the Head of Business Development, the Marketing Officer will be responsible for ensuring proper planning and implementation of marketing activities to drive business growth.

    Principal Accountabilities

  • Map and scope the business opportunities within the branch’s environs to identify potential business opportunities.

  • Identify, develop and maintain relationships with the bank’s customers.

  • Open and maintain accounts in accordance with the established procedures while applying regulatory requirements such as KYC and Money
    Laundering Prevention procedures at all times.

  • Implement marketing, advertising and promotional activities of the company

  • Oversee the bank’s customer experience and handle client queries on a daily basis via telephone and e-mail.

  • Analyse the customer and market needs and prepare and present marketing reports to management.

  • Set and achieve strategic goals related to social media metrics, digital advertising and marketing campaign initiatives

  • Work closely with the advertising media and help them incorporate new business strategies and marketing methods

  • Contribute to the branch’s overall targets through deposit mobilization and the sale of other bank products.

  • Perform other duties as assigned by the line manager

    Key Qualifications and Experience

  • Must have a Bachelor’s Degree in Business Administration, Marketing or related field.

  • At least 3-5 years of experience in Microfinance or Commercial Banking in a supervisory position.

  • Knowledge of banking operations roles e.g. Account Opening, Mobile and Digital banking

  • Proven success in growing a service industry business through marketing and advertising strategies

    How to Apply

  • Interested candidates are requested to forward their updated CVs to

  • recruit@virtualhr.co.ke stating the subject heading ‘MARKETING OFFICER’ by 2nd July 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees.

  • The position will be filled as soon as a suitable candidate is found.

  • Only shortlisted candidates will be contacted.


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