Fashion Sales Representative Jobs in Karen, Nairobi

Fashion Sales Representative Jobs in Karen, Nairobi

Job profile:

  • The Retail Sales Representative will provide excellent customer service and meet sales quotas for the business.

  • Will help identify client needs, present and answer questions about the products and recommend solutions.

  • Ultimately ensure that customers leave the store satisfied and will contribute to the store’s profitability.

    Duties and Responsibilities

  • Greet and direct customers

  • Provide accurate information (e.g. product features, pricing and after-sales services)

  • Answer customers’ questions about specific products/services

  • Conduct price and feature comparisons to facilitate purchasing

  • Cross-sell products

  • Ensure racks are fully stocked

  • Manage returns of merchandise

  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

  • Inform customers about discounts and special offers

  • Provide customer feedback to the Store Supervisor

  • Stay up-to-date with new products/services


  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role

  • Understanding of the retail sales process

  • Familiarity with consumer behavior principles

  • Knowledge of inventory stocking procedures

  • Basic math skills

  • Track record of achieving sales quotas

  • Excellent communication skills, capable of building trusting relationships

  • Ability to perform in fast-paced environments

  • Flexibility to work various shifts

  • Diploma holder in Customer Service, Retail, Marketing or similar education

  • BSc in Marketing or related field is a plus

    How to Apply

  • For more information and job application details, see; Fashion Sales Representative Jobs in Karen, Nairobi

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