FAO Head of Information & Systems Management Unit Jobs in Kenya
FAO Head of Information & Systems Management Unit Jobs in Kenya
Organizational Setting This position is located in Nairobi, Kenya with missions to Somalia as required
Under the overall supervision of the FAO Representative in Somalia, direct supervision of the Head of Strategy and Resource Mobilization and under guidance from CIO Division
The consultant will lead and manage the team in developing, designing and maintaining the main FAO Somalia software systems.
She/he will work in close coordination with all Heads of Unit in Programme and Operations as well as with Compliance, IT, Communications, FSNAU, SWALIM and other relevant units.
Tasks and responsibilities
Core Information and Knowledge Management Functions
Guide the FAO Somalia Management Information System development and maintenance
Lead the development of the Beneficiary Information Management System’ (BIMS) front end
Contribute to defining the implementation workflow of cash-based interventions to ensure a timely and tailored development of the beneficiary ecosystem in all its components, in close consultation with FAO Somalia Head of Programme and Head of Emergency
Work with the Information Management Analyst to regularly collect and share implementation data to maximize the exchange of information within FAO Somalia and contribute to programme planning, implementation and reporting.
Compile, analyse and disseminate FAO information products for internal and external audiences (e.g. IM dashboard, reports, briefs, charts, infographics, response highlights, advocacy materials), in collaboration with the communication officer and wider Strategy and Resource Mobilization Unit.
Work with the IM Analyst and the Data Visualization Expert to transform key data into user-friendly tables to share with all units.
Monitor and ensure corporate FAO (FAO main webpage and FAO emergencies page) and Inter-Agency platforms (i.e. Reliefweb)
Reflect accurate information, and contribute dynamic content in close collaboration with the Communication Officer.
Oversee the compilation and production of monthly 3Ws reports for the Food Security Cluster
Oversee the compilation and production of monthly 5Ws reports for the Protection Cluster
Represent FAO at the Information Management Working Group (co-hosted by OCHA and REACH), and collaborate with counterparts in other partner agencies to improve the consistency and timeliness of information disseminated
Keep abreast of best practices in IM area at internal and inter-agency level
Respond to various inquiries and information and data requests internally and externally
Coordinate efforts to make data available and accessible in a self-service model through various systems; FMT, Dashboard and Middleware
Lead and coordinate automation of data and information flow from disparate sources to Dashboards, 3Ws, 5Ws and other reports in FMT and Middleware
Develop a digital innovation strategy and follow through to ensure implementation. Coordinate with management so that the strategy leads to improved performance of IM unit in terms of automation of processes and innovation
Coordinate development, review and updating of various Standard Operating Procedures (SOPs) for example on data protection, e-voucher workflow and mobile money workflow
Core Information Systems Functions
Coordinate and lead the design, development and maintenance of the main FAO Somalia software systems:
Beneficiaries MIS ecosystem: main application and database (FMT), beneficiaries verification and entitlement distribution mobile application (BiMo), beneficiaries registration mobile application (ODK-Biometrics and KOBO-Biometrics), beneficiaries registration and verification laptop based system (BITS NGO)
Fleet management system
Bulk SMS sender and data collection portal (FRISC)
Weather information monitoring (DIGNIN)
FAO Somalia contacts system
Compliance Complaints and Feedback System (CoCO)
Third Party Monitoring tool (TiMO)
Human Resources module (HR module)
Financial Management Module (FMM)
Continue the design and development of the systems and innovations already defined, mainly: Beneficiaries Information Management System (BIMS), AAP application - including two way SMS feedback mechanism and Interactive voice response (IVR), facial recognition integration in the database, BiMo and
ODK, 10 fingerprints scanner integration, implementation dashboards, API integration with the corporate systems GRMS and/or IMIS, pilot of WFP Scope.
Coordinate and lead design, development, testing and deployment of additional beneficiary biometric registration and verification modalities like voice recognition
Represent FAO Somalia in engagements and discussions with other FAO officers and headquarters regarding development and adoption of new systems, technologies and tools, for example GRMS API
Lead research into and review of systems and applications for automation of work processes in FAO Somalia, for example UNPP (UN Partnership Portal) or IPQ (Implementing Partner Prequalification Module) for automation of implementing partners’ pre-qualification process. Recommend and follow-up adoption of such technologies to relevant FAO offices
In collaboration with other staff; develop, review and update important presentations to both internal and external stakeholders like donors and partners
Lead and coordinate the Digital Villages initiative and other projects that have a digital or technological bearing. Ensure that FAO Somalia is a front runner in similar activities that position the office well for selection now and in future to implement new digital innovation initiatives
Coordinate the setup and remote management of implementing partners devices (laptops, tablets, smartphones and fingerprint scanners) for beneficiary registration and verification
Research & Development of software and hardware innovative solutions, such as iris scan and facial recognition
the participation of IM staff in training implementing partners on the use of beneficiaries MIS ecosystem (i.e. during beneficiary registration and verification)
Ensuring that all software development is in alignment with FAO Software Development standards as well as industry best practices
Advocate for and facilitate the use of data standards and common platforms by Programme, Operations and Finance Unit staff.
Conduct continuous knowledge gap analysis in IM ensuring lessons learned in the use of the systems are incorporated into guidance and eventual training material.
University degree in Political Science, Economics, Statistics, Information Management or Journalism, Business Management, Social Sciences or other relevant field.
Five to seven years or more of postgraduate professional experience in a relevant field of work, with a background and interest in international humanitarian development
Working knowledge of English and limited knowledge (level B) of another FAO language: Arabic, Chinese, French, Russian, Spanish
FAO Core Competencies
Building Effective Relationships
Knowledge Sharing and Continuous Improvement
Basic knowledge of FAO organizational policy and procedures related to programme, IM and emergency procedures
Demonstrated written and oral communication skills and experience in data processing, analysis and report writing for senior management, preferably in FAO environment
Demonstrated leadership and managerial experience with multi-cultural teams
CISSP certificate or equivalent
Strong understanding of the humanitarian architecture. Strong analytical skills with the ability to analyse and interpret information and draw out the key messages
Project management experience related to development and/or maintenance of Management Information Systems
Relevant professional experience preferably in programme, analysis, reporting in humanitarian work
Strong oral and written communication skills, able to clearly articulate insights to stakeholders in FAO
UNDSS Information Security Awareness – Advanced;
Certified in Data Protection (CDP) or equivalent;
How to Apply
For more information and job application details, see; FAO Head of Information & Systems Management Unit Jobs in Kenya
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