Fairmont Hotels & Resorts Order Taker Jobs in South Africa

Fairmont Hotels & Resorts Order Taker Jobs in South Africa



Our guests are always at home at Fairmont Hotels & Resorts – and their In Room Dining experience is no exception. As an Order Taker providing warm service, efficiency and knowledge of our menu offerings, you will ensure the accuracy and timeliness of every memorable meal.


On KwaZulu-Natal’s Dolphin Coast, under an abundant forest canopy, you will find Zimbali - Zulu for “valley of flowers.” A sanctuary unlike any other in South Africa, this charming and unspoiled region is a nature lover’s wonderland. Dappled shadows from the lush vegetation and cool breezes from the Indian Ocean leave their mark on your soul.


Endless beaches and clear skies invite you to relax and dream. Within this subtropical paradise, set within the serene confines of a coastal forest reserve, you will find the highest expression of exclusive hospitality, the Fairmont Zimbali Resort.


Responsibilities


  • Consistently offer professional, friendly and engaging service
  • Assist guests regarding menu items in an informative and helpful way
  • Maintain proper telephone etiquette at all times
  • Have full knowledge of beverage lists
  • Record guest orders accurately and efficiently while honoring all special requests
  • Follow outlet policies, procedures and service standards
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned



    Requirements


  • Previous service experience an asset
  • Previous Point of Sale System experience preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times


    How to Apply


    Interested and qualified candidates should apply online by 7th July, 2019


    For more information and job application details, see; Fairmont Hotels & Resorts Order Taker Jobs in South Africa


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