Fairmont Hotels & Resorts Debt Collector Jobs in South Africa

Fairmont Hotels & Resorts Debt Collector Jobs in South Africa



This job is to track down people who owe money from overdue bills and negotiate payment. This may mean negotiating a payment plan, or in extreme situations, legal action. Debt collectors keep track of the debtors to make sure that they are repaying what is owed.


On KwaZulu-Natal’s Dolphin Coast, under an abundant forest canopy, you will find Zimbali - Zulu for “valley of flowers.” A sanctuary unlike any other in South Africa, this charming and unspoiled region is a nature lover’s wonderland. Dappled shadows from the lush vegetation and cool breezes from the Indian Ocean leave their mark on your soul.


Endless beaches and clear skies invite you to relax and dream. Within this subtropical paradise, set within the serene confines of a coastal forest reserve, you will find the highest expression of exclusive hospitality, the Fairmont Zimbali Resort.


Responsibilities


  • Consistently offers professional, engaging and friendly service
  • Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
  • Maintain debtor’s book to ensure that the debt status is accurate and latest.
  • Develop reports on aged debt accounts and days sales outstanding (DSO) reports.
  • Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
  • Offer 24/7 services to customers in prompt and accurate manner.
  • Post customers’ check and ensure timely credit transfer.
  • Review collection queue to perform collection activities accordingly.
  • Adhere to customer policies and procedures.
  • Close a specific number of collection accounts each month to meet
    assigned target.
  • Contact debtors and implement repayment schedules and terms.
  • Assist the company to take legal action against debtors by providing necessary information.
  • Maintain security and confidentiality of company and customer information.
  • Follow legal requirements during debt collections to avoid legal issues.
  • Attend educational programs for professional growth and skill development.



    Requirements


  • Previous experience is an asset
  • Knowledge of Email, Excel – Computer literate
  • Good negotiation and persuasion skills
  • Work with targets and tight deadlines
  • Good time-management skills


    How to Apply


    Interested and qualified candidates should apply online by 7th July, 2019


    For more information and job application details, see; Fairmont Hotels & Resorts Debt Collector Jobs in South Africa


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