Fahari Gardens Hotel Assistant Hotel Manager Jobs in Kenya

Fahari Gardens Hotel Assistant Hotel Manager Jobs in Kenya


Job Details

  • Fahari Gardens Hotel Nairobi is located in one of the most serene areas of Kenya’s capital city. We boast of providing world-class accommodation services to our esteemed guests.

  • The Assistant Hotel Manager reports to the Hotel Manager. .

    Responsibilities:

    • Supervises Housekeeping Manager and Front office Manager, at the direction of the Hotel Manager

    • Assists Hotel Manager as directed

    • Assists Food and Beverage Manager during all meal services

    • Performs duties of Hotel Manager when Hotel Manager is off duty

    • Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off

    • Present and available during all meal services, either front or back of house

    • Ensures Housekeeping Manager is keeping all staterooms and public spaces clean

    • Assists with room inspections

    • Prepares for turnaround day process

    • Oversees bar operations and manages wine/liquor inventory

    • Displays leadership and maintains professional presence

    • Visible and available to all guests and crew

    • Holds officers and crew accountable to American Cruise Lines’ standards

    • Complies with Fahari Hotels’ Operations Manual, service standards, and procedures

    • Assesses the performance of the management team and provides immediate corrective feedback

    • Anticipates the needs of guests

    • Responds quickly to guest requests and ensures follow through of service delivery

    • Identifies problems, resolves immediately, and requests home office support as needed

    • Assists with breakfast, lunch, and dinner services, cocktail hour, and onsite events

    • Oversees staff orientation, training, scheduling, staff appearance uniform
    standards, and discipline

    • Maintains impeccable cleanliness in all areas and ensures all housekeeping standards are followed

    • Maintains sanitation and cleanliness standards of hotel rooms

    • Monitors business transactions, accounting, timecards, and home office reporting

    • Tracks all hotel maintenance items and ensures completion

    • Creates consistent and positive crew experiences to improve employee retention

    Attributes for Success:

    • Ability to motivate, train, and assess individual and team performance

    • Superior time management

    • Ability to manage and solve problems

    • Sense of urgency in all customer requests

    • Positive attitude and receptive to continuous performance feedback

    • Consistent, accountable, confident, assertive, and committed

    Qualifications:

    • Bachelor’s degree in Hospitality Management or Hotel & Restaurant Management

    • Business degree may be considered with management and hospitality experience

    • Minimum 3 years management experience at a full-service hotel or resort

    • Strong organizational skills and excellent verbal and written communication skills (English)

    • Proficiency in Microsoft Office

    Work Schedule:

    • Accommodations and meals are provided at the hotel

    • One off duty during the week

    How to Apply

  • Email your application to

  • hr@faharigardenshotel.co.ke


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