Fadac Resources and Services Admin/Customer Service Executive Jobs in Nigeria

Fadac Resources and Services - Our client is a pharmaceutical company located at VI they are currently recruiting to fill the position of a qualified candidate to fill the position below:



Fadac Resources and Services Admin/Customer Service Executive Jobs in Nigeria


Responsibilities


  • Direct activities related to dispatching, routing, and tracking the team
  • Liaising with clients, both proactively and reactively, most commonly taking bookings over the telephone and responding to online bookings
  • Team calendar and diary management
    Conducting investigations to verify and resolve customer complaints
  • Perform accounting tasks, including invoicing and budget tracking
  • Schedule meetings and travel arrangements for senior members of the company
  • Minute taking of meetings
  • Assisting with promotional activities
  • Mystery shopping - assist management with detecting fraud and deception
  • Delegating tasks while ensuring that all speed, service and quality guidelines are achieved.
  • Quality control - Performing routine and random inspections of the jobs to assess the quality of work and make sure our standards and customer satisfaction levels are kept high.
  • You will be responsible for liaising with clients regularly so you must be a clear and confident communicator with good call handling and interpersonal skills.
  • Liaising and managing vendors
  • Able to complete complex administrative tasks with minimal supervision
  • Facilitating and supporting new staff training.
  • Ad hoc duties as required to support the company and grow the brand.


    Requirements


  • 2+ years of hands on administrative experience in an office environment
  • Proficiency in MS Word, MS Excel and MS Outlook a must
  • Knowledge of
    operating standard office equipment - Photocopier, scanner, printer
  • Excellent communication skills - written and verbal
  • Ability to prioritize projects and strong problem solving skills
  • Good research skills and attention to detail
  • Strong sense of urgency and problem solving skills
  • Ability to describe and sell services with accuracy and patience
  • Ability to conduct extensive research on the computer
  • Ability to keep accurate records of all enquiries
  • Database management.


    How to Apply


    Interested and qualified candidates should apply online by 30th November, 2018.


    For more information and job application details, see; Fadac Resources and Services Admin/Customer Service Executive Jobs in Nigeria


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