Electricity Regulatory Authority Senior ICT Officer Jobs in Uganda

Electricity Regulatory Authority Senior ICT Officer Jobs in Uganda

Job Purpose

  • To facilitate the transition to an Information-Based Work Culture that fosters information sharing as a key Performance Medium.

  • To ensure that the operation of the ICT Function is synchronized with the Organizational Strategy and objectives and ensure that ERA Software, Hardware, Servers, and Networks run smoothly.

  • To direct the leveraging of ICT resources over the Organization's core processes to enhance Organizational performance which
    will include monitoring the systems' performance and configuring new Software and Hardware.

  • To coordinate the ICT Business Continuity of the Electricity Supply Industry (ESI).


  • To ensure that the Server Systems run at maximum performance and efficiency and install necessary Services, Devices, Firewalls, Hardware, and Software.

  • Ensure the Security Operations of the ICT Network Infrastructure and the entire System.

  • Carry out ERA Data and Information Back-up and update IT Documentation.

  • Plan for System Growth, allocate mass storage, and optimize Networking ability to share System Resources in ERA.

  • Document and analyze the existing ERA Integrated Information Management System (IIMS) operation to perform troubleshooting of IT Systems on a demand basis.

  • Troubleshooting, rectification, and monitoring the performance of the Management Information System including but not limited to Servers, Software, and Hardware.

  • Sensitize and train users on capabilities and use of current and future technology in ERA and advise ERA Management on appropriate technology and solutions concerning the prescribed need.

  • Develop specifications for all ICT-related purchases, both Software Applications, and Hardware.

  • Plan for estimates (based on user needs and future system projects) of Annual ICT Budgets for consideration in the overall ERA Annual Budget paper and recommend to Management
    the proposed system, solutions, and network upgrades.

  • Manage, draw up contracts, coordinate, and supervise all
    ERA ICT-related service providers, operations, and vendors.
  • Develop Internal Best Practice IT Policies and Practices and advise on Sector/Licensees’ ICT-related Practices and Procedures.

  • Conduct ICT Audits of the ESI and recommend measures to ensure ICT Business Continuity in the ESI.

  • Any other duties as may be reasonably assigned by the Head of Department or Management.

    Academic Qualifications and Working Experience

  • Honors Degree in Computer Science, Information Technology from a recognized University.

  • A Master’s Degree in Information Technology, Computer Science (or related IT Discipline).

  • Management or Business Administration and/or ICT Certifications; ITIL,
    Prince 2, CCNA, CCNP, CISSP, CISA, MSCSA.ICDL, amongst others, will be an added advantage.

  • Must have at least Seven (7) Years of relevant/similar working experience in a reputable organization, three of which serving in a Senior position(s).

  • Should be below 40 Years of age.

  • Good knowledge of scripting languages.
  • Solid understanding of LAN and WAN Networks and excellent troubleshooting skills and hands-on experience with various operating systems.

  • Knowledge of System Security Techniques and Applications.

  • Good Team Management abilities, maturity, and emotional intelligence.

  • Good problem solving and communication skills.

  • Proven track record of developing, implementing, and managing ICT
    solutions of organizational challenges

    How to Apply

    For more information and job application details, see; Electricity Regulatory Authority Senior ICT Officer Jobs in Uganda

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