E-commerce Customer Service Specialist Jobs in Nigeria

An E-commerce Organisation based in Nigeria is currently recruiting suitably qualified candidates to fill the position below:



E-commerce Customer Service Specialist Jobs in Nigeria


Customer Service Specialist is responsible for delivering comprehensive product information and delightful customer service throughout the sales process.


Responsibilities


  • Facilitate online sales via the website and all other customer touch points
  • Educate customers on products available and navigate them through available payment options
  • Follow up with all aspects of each sale until the products are delivered to the customer’s home and customer is fully satisfied
  • Well versed and comfortable with the computer and other sales systems
  • Troubleshoot and resolve customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations.


    Requirements


  • Prior successful experience working in sales
  • Minimum 2years Experience working in a similar role
  • B.Sc Holder or equivalent.
  • Not more than 27years
  • Strong written and verbal communication skills
  • Highly organized. Excellent follow-up and follow-through skills


    How to Apply


    Interested and qualified candidates should send their CV to: recruitment@zerofinance.com.ng Application Closing Date 31st December, 2018.


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