E-commerce Customer Service Specialist Jobs in Nigeria
An E-commerce Organisation based in Nigeria is currently recruiting suitably qualified candidates to fill the position below:E-commerce Customer Service Specialist Jobs in Nigeria
Customer Service Specialist is responsible for delivering comprehensive product information and delightful customer service throughout the sales process.Facilitate online sales via the website and all other customer touch points
Educate customers on products available and navigate them through available payment options
Follow up with all aspects of each sale until the products are delivered to the customer’s home and customer is fully satisfied
Well versed and comfortable with the computer and other sales systems
Troubleshoot and resolve customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations.
Prior successful experience working in sales
Minimum 2years Experience working in a similar role
B.Sc Holder or equivalent.
Not more than 27years
Strong written and verbal communication skills
Highly organized. Excellent follow-up and follow-through skills
How to Apply
Interested and qualified candidates should send their CV to: firstname.lastname@example.org Application Closing Date 31st December, 2018.
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