Eat 'N' Go Limited IT Support Jobs in Nigeria

Eat 'N' Go Limited IT Support Jobs in Nigeria


Job Description

  • The IT support Associate will provide effective IT assistance across all aspects of the business and will provide back up and support to the IT Support Executive.

  • The position is responsible for supporting and maintaining the Microsoft Server and Desktop operating systems and The Companies ERP plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities

    Key aims and objectives

  • Escalating IT issues to the IT Support Executive where necessary

  • Responsible for managing backups and tape rotation

  • Diagnosing and resolving technical issues

  • Undertaking small- to medium-sized IT projects as instructed by the IT Support Executive

  • Providing desktop and server support

  • Supporting and maintaining MS Server, Pulse, Microsoft Dynamics RMS, Focus and NAV

  • Setting up and configuring new laptops and desktops

  • Installing authorized software to laptops and desktops

  • Ensuring security and upgrades are applied to desktops and laptops and kept up to date

  • Antivirus installation to all desktops and laptops

  • Fault finding to laptops and desktops

  • Reporting faults and maintaining logs on servers, desktops and laptops

  • Ensuring all logs for equipment and users are maintained

  • Setting up and configuring new servers

  • Installing authorized software to core server

  • Creating purchase requisitions for IT hardware/software

  • Ensuring licensing for all software purchased is recorded and maintained

  • Exchange server mailbox maintenance including archiving mailboxes

  • Providing support for MAC PCs

  • Preparing documents, meeting materials and correspondence

  • Performing basic administrative support duties, as required, to meet specific operational objectives

  • Performing miscellaneous job-related duties as assigned by the IT Support Executive

  • Working extra hours to meet deadlines, as required and where reasonable

  • Providing assistance
    as required to the IT Support Executive

  • Providing assistance and support to colleagues in IT-related matters

  • Ensuring that a high level of customer service and support is provided to all internal and external customers

    Qualifications

  • A recognised diploma / degree in IT or Engineering

  • Hands-on network engineering experience implementing and administrating network devices

  • Desktop, laptop and mobile devices installation and problem resolution

  • Able to configure networks for fast, secure, reliable operation.

  • Good analytical and problem-solving skills to assess network performance and recommend changes.

  • Hands-on experience with network monitoring and network diagnostic tools.

  • Good interpersonal skills to communicate with users, vendors and other IT personnel.

  • Project management skills.

  • Ability to prioritise and multitask.

    How to Apply

  • For more information and job application details, see; Eat 'N' Go Limited IT Support Jobs in Nigeria


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