East African Community Jobs in Arusha - Network Assistant Vacancies

East African Community Jobs in Arusha - Network Assistant Vacancies


Main Purpose of the Job:

  • To plan and implement an effective and efficient Information Systems support programmes and carries out support and maintenance of IT equipment and systems.

    Duties and Responsibilities:

  • Provide technical help desk support to all computer users and ensure smooth operations of help desk support services;

  • Day to day administration of existing information systems to ensure that IT is best utilized to support business operations and manage all systems administration;

  • Maintain, upgrade or enhance existing user systems; troubleshoot and provide continuing user support, to include resolving problems, advising on the use of new techniques; consult users facing technical problems to identify appropriate solutions;

  • Carry out routine upgrades of software systems (applications, security software and operating systems);

  • Participate in implementation and commissioning of data and voice communications projects;

  • Develop maintenance procedures in order to improve performance and reliability;

  • Measure data traffic and introduce measures to get rid of bottlenecks;

  • Implement safety and security procedures;

  • Assist in the design, implementation, management and maintenance of LAN and WAN networks in the organization; Configure and fine-tune LAN and WAN equipment to achieve optimum performance;

  • Assist vendors during regular maintenance of ICT equipment; and

  • Evaluate the LAN resources and present analysis and technical recommendations for the acquisition of new equipment.

  • Perform any other duties as may be assigned by management

    Qualifications and Experience:

  • Diploma in Computer Science/Telecommunication Engineering/ Software Engineering or equivalent.
    Minimum 5 years relevant work experience.

    Skills and Competencies:

  • Good
    interpersonal Skills and Ability to work under minimum supervision

  • Must be Innovative, a team player, have high level of integrity, and demonstrate confidentiality

    Eligibility for applications:

  • Only applicants from all EAC Partner from Republic of Rwanda, Burundi, Uganda and South Sudan are eligible to apply for the above position.

    Terms and Conditions of Service:

  • The above position is tenable for a contract of five (5) years renewable .

  • This position is subject to the application of the Quota System .

    Fringe Benefits:

  • The established posts offer attractive fringe benefits including housing allowance, transport allowance, education allowance, a medical scheme, and insurance cover.

    Education Qualifications:

  • All candidates applying must have qualifications that are recognized by the relevant national accreditation body in their respective Partner State.

  • This condition is applicable for locally and internationally attained qualifications.

  • All professions that require registration with the specific professional bodies will be expected to do so in compliance with the requirements of their respective Partner States.

    Relevant Working Experience:

  • Internship, training and apprenticeship will not be considered as relevant work experience.

    Equal Opportunity:

  • The EAC is an equal opportunity employer; therefore, female candidates are particularly encouraged to apply.

  • EAC will only respond to those candidates who strictly meet the set requirements.

    How to Apply:

  • Interested candidates who meet the qualification and experience requirements for the above mentioned position are advised to :


    The Secretary General

    East African Community

    P. o Box 1096

    Arusha - Tanzania.

    Tel: +255 27 2162100

    Fax: +255 27 2162190

    E-mail: vacancies@eachq.org

    Website : www.eac.int

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