DPO Group Training Officer Jobs in Kenya
DPO Group Training Officer Jobs in Kenya Our client, DPO Group is the leading online payment company across the continent who serves the travel, tourism and hospitality sector (with more sectors in the pipeline).
They are leaders in technology, innovation, responsibility and leadership.
Their company culture is modern and inspired.
They are purveyors of advancing technology.
They are looking for a Training Officer to be based in their headquarters in Nairobi.
S/he will be responsible for the learning and professional development of DPOs workforce.
They are focused on equipping staff with the knowledge, practical skills and motivation to carry out their work activities effectively.
They assist with the coordination and organisation of professional development and special events by providing administrative support to the department and division as a whole.
Scope and Complexity
The Training Officer is an individual who handles daily administration and coordination of training initiatives and executes the day to day operations of L&D that emanate from the Group’s overall L&D strategy.
Approximately 90% of the role involves L&D and 10% is General Talent Administration.
Design and expand training and development programmes based on the needs of the organization and the individual
Coordinate the day-to-day administration and logistics of the scheduled face-to-face and online training courses
Consider the costs of planned programmes and keep within budgets
Plan and assess the ‘return on investment’ of any training or development programme
Develop effective induction programmes for new staff and work together with all trainers in the success of the same
Work with each Division to develop Training Manuals for their processes and operations as well as various products and services
Compile/develop with the Talent Manager/Training Manager the monthly training plan to the business
Compile and update training attendance registers
Source for external training providers as per requirements and manage the relationship between them and DPO
Work with Group Training Manager and Talent Manager to identify training venues and organize training
Maintain e-learning platform by submitting reports on level of engagement with various courses on the platform
Compile training reports as required
Ensure compliance with NITA by submitting monthly training levies and requesting reimbursement for training initiatives
Facilitate the streaming and recording of training initiatives for remote teams where necessary.
Provide support to the Talent Manager on other areas where appropriate
Bachelor’s degree in Human Resources or any other relevant degree
Understanding of MS Office Packages
Tech savvy with a passion for technology
2 years L&D / training admin experience
A good understanding of payments and the e-commerce industry is an added advantage
Experience in Event Management (Seminars, Workshops or Conferences) would be an added advantage
Desire to learn and a passion to impart knowledge to others
Innovative: Ability to develop ideas to enhance employee’s learning experience in DPO by making it engaging and impactful
Oral & Written Communications Ability to express oneself to provide information to others effectively, recognizing that communication is more than just a language that includes tone, style and structure
Innovation Ability to come up with new ideas
Teamwork Ability to work with and through others
Adaptability Ability to work in a fast-paced environment with ever changing demands
Ethically Strong Ability to interact with people from diverse backgrounds and cultures
Good Numerical Skills
Initiative and Proactivity Be a self-starter who is able to see the bigger picture and take initiative to ensure the success of training in the organization
Ability to work under pressure, to multi-task and prioritize
Ability to handle clerical tasks and a keen eye for detail
How to Apply
For more information and job application details, see; DPO Group Training Officer Jobs in Kenya
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